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  • Customers like
    • Great sales team7
    • Decent price4
    • Furniture3
  • Customers don't like
    • Customer service20
    • Being lied to14
    • Delivery service11
1 of 3

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!! Delivered the wrong slats from the beginning and then had to wait almost 2 weeks for the correct one. I did business with the Stoughton location, floor service excellent but after I paid it was all down hill Add comment

  • Aug 24
  • Furniture and Decor
  • Woodbridge, New Jersey
  • Couch And Chase And Dining Set
  • 75
  • REVIEW RATING 4/5

Well, I will just start by saying we had a HORRIBLE experience dealing with Bob's Discount Furniture (woodbridge,NJ). There was literally a problem at every turn, and though it was no fault of our own, Bob's took no responsibility for anything! i never write bad reviews but I am so beyond pissed. we ordered a dining table and chairs and a couch from Bob's. To make a long story short, they... Read more

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  • Aug 21
  • Furniture and Decor
  • Melville, New York
  • Leather Couch
  • 45
  • REVIEW RATING 4/5

I purchased my couch in Farmingdale, ny with the goof proof protection I sent in my form which took serveral calls to even get it to fill out; then I sent it in waited serveral months called and switched all over the place and finally received another form to fill out which I sent I was told it would not be honored because they received it past the 30 days but I had not received any thing about... Read more

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  • Aug 21
  • Furniture and Decor
  • Laurel, Maryland
  • Victoria Sofa
  • 37
  • REVIEW RATING 4/5

We the Robinson's would like to thank Bob's Discount Furniture located in Columbia Maryland, for SUPERB service to our family on 8/13/15. We called the Bob's Discount in Hyattsville, MD on 8/13/15 and was turned down while speaking with a lady sales person for a sofa we were looking for and found on line and was told to order on line ourselves and that there was nothing they could do to help us... Read more

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Resolved

  • Aug 18
  • Customer Service
  • Dover, New Hampshire
  • Bedroom Set With Nightstand
  • 2
  • 2
  • 69
  • REVIEW RATING 5/5

Ordered a bedroom set for my grandson and it was ***. Light didn't work, back headboard sliding piece broken, drawers under broken, nightstand broken. Took the nightstand back and set up a service call for the bed. Second nightstand came in and broke the next day. Called for a refund and only could get store credit and not a refund. Anything delivered NO refunds. BEWARE they don't care. Now I am... Read more

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  • Aug 17
  • Furniture and Decor
  • Fairfield, Connecticut
  • 16
  • REVIEW RATING 4/5

Es una porqueriza la forma de atención al cliente y los deliberéis son de muy poro muy mala calidad y de mala atención , estoy muy decepcionado de la tienda y deja mucho que desear !!! Estoy esperando un deliberéis que no llega desde hace 3 semanas y ya me descontaron la plata y no llega y la culpa se la pasa de tienda en tienda y la espera telefónica es de 1:30 horas por persona y luego no... Read more

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  • Aug 12
  • Furniture and Decor
  • Newington, Connecticut
  • Acceptance Now Furniture Lease
  • 12
  • REVIEW RATING 4/5

I paid my payments way before the due date, when it came time to pay off my purchase I called to get the payoff balance and was told the balance was $300.00 more that what I owed because the promo code expired. A month prior to calling I was told that if I paid before 08/15/15 I would not be charged any extra fees. The employees lie and are deceptive in order to drive the price up. I had faith... Read more

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  • Aug 08
  • Furniture and Decor
  • Westfield, Massachusetts
  • Bobs Discount Furniture E-Pit Bargains Bed Frame
  • 117
  • REVIEW RATING 4/5

A week after purchasing a bed frame from the pit (clearance and discontinued items) the side of the bed gave out, at the time I had two other friends with me sending us falling one fell between the wall and the bed and had bruising on her legs. After moving away from the slanted bed frame and mattress we noticed how it split and was absolutely broken! I can't imagine how 3 teenage girls could... Read more

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  • Aug 07
  • Furniture and Decor
  • Yonkers, New York
  • Mattress Euro Top
  • 70
  • REVIEW RATING 4/5

The salesman forced me to take a bedspread I did not want at the time I had intentions to purchase the bed with a 100.00 deposit as they claimed the beds would be gone. It took me more than 30 days to get back to them to I was in the hospital for cancer treatment to return the unneeded unused in package bedspread and they deducted the cost of the bed spread 59.00 no questions asked it's the... Read more

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  • Aug 06
  • Furniture and Decor
  • Wallkill, New York
  • Bobs Discount Furniture Bob-O-Pedic Bed
  • 108
  • REVIEW RATING 4/5

I purchased a $3000 bed and expected to have it delivered and assembled on time. First I trusted the Bobs Delivery Tracking Service to work correctly, well that didn't happen. I figured that I would go to work and use the tracking service so that I didn't have to take more time off that I needed to. So to make sure my delivery was on time I called the customer care line. I was schedules for... Read more

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