Bobs Discount Furniture Complaints and Reviews

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Bobs Discount Furniture
Main address: 428 Tolland Tpke 06042-1765 Manchester CT
1-800-569-1284, ,
  • 1,078+21 mobile complaints
  • $560K claimed losses
  • $506 average
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  • Nov 17
  • Furniture and Decor
  • Smithfield, Rhode Island
  • Couch
  • 96

My daughter punctured a hole going from the couch to the love seat with her boots on lost her balance.... We purchased the good proof package and were told ANY damage will be fixed or replaced.... They lie... Told us it was mistreatment of the furniture.. Read more

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Bobs box spring does not have a spring bought in 2011 (wanted to fold)Dedham with mattress surprise what else is missing in the couch I bought not honest Add comment

     

  • Nov 15
  • Furniture and Decor
  • Hadley, Massachusetts
  • Furniture Protection Plan
  • 125

Purchased almost $2000.00 in a living room set. Baron love seat and sofa's also coffee table and matching end tables. All the same chocolate color. Also purchased goof proof warranty and had delivered. We are two older adults and no kids so we are not rough on furniture. Rarely have company over. When we received delivery the sofa was flawed so needed to send it back. Here we are under a 5 year... Read more

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  • Nov 15
  • Furniture and Decor
  • Cheltenham, Maryland
  • 1
  • 1
  • 10

Worse customer service ever. And don't miss one day of a payment. Because they will HARRASS you like rudely. Talking about its my responsibilty. *** I know this... Worse customer service In the northeast region. EVER! Read more

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  • Nov 13
  • Furniture and Decor
  • Wappingers Falls, New York
  • Mattress Purchase
  • 105

Spoke to account manager and she told me Nov 17 delivery. I said unacceptable after explaining situation. I asked her if she can confirm a call confirmation, she said maybe you thought it was a bill collector and didn't answer your phone. After being insulted I asked to speak to her manager. She stated there is no one higher than me. she said I can cancel if I didn't like the Nov 17 deliver and... Read more

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  • Nov 13
  • Furniture and Decor
  • Wappingers Falls, New York
  • Mattress
  • 80

on Nov 9, 2014 purchased a Bobopedic Mattress. Had great experience with sales person. Salesperson explain she can set up deliver for Nov 12. Deliver will call the day before to confirm. Nov 11 no call. I assumed because it was a holiday they could not deliver when stated. On Nov 12, I received a call stating I missed the deliver. Spoke to customer service and she stated confirm the next deliver... Read more

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  • Nov 10
  • Furniture and Decor
  • Mattress Headboard Footboard Frame
  • 107

I purchased a mattress, headboard/footboard & the Frame. First scheduled delivery 5 days later the delivery guys brought in someone else's living room set. Called spoke to the store manager, he rescheduled the delivery 4 days later. They surprisingly came in at 7:15am, after bringing everything in the house, as they proceeded to assemble, I was told they didn't have the frame I paid for. ... Read more

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  • Nov 10
  • Furniture and Decor
  • Beach Lake, Pennsylvania
  • Living Room Set
  • 89

I purchased a living room set and extra love seat for my vacation home. The first two deliveries,all pieces were broken to the point they had to know it was broken. The third time was acceptable, slight scratches that were repaired by a sharpie. Customer service called and was apologetic.they told me they would send me a credit for $150.00. A year later I'm still waiting. Now one of my cushions... Read more

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The delivery people were rude disrespectful and in a hurry. The furniture is horrible quality to add..hard to believe but im on a second level and they refused to bring it up In the rain Add comment

     

  • Nov 06
  • Furniture and Decor
  • 1
  • 1
  • 109

LEFT MY JOB AT ALLNEX ON SOUTH CHERRY STREET WALLINGFORD CT AT 630 ON 11062014 AND ONE OF YOUR DOLLEY WAS IN THE MIDDLE OF THE STREET AND I HIT IT CALLED THE SOUTHING STORE AND THEY SAID YOU ARE ARE NOT RESPOUSEABLE FOR IT WHAT IF I GET A FLAT TIRE TONITE WHOS PAYING FOR IT NOT ME TH ATS FOR SURE SOME ONE NEEDS TO CALL ME AT 203-678-8004 IF AND THE ATTUDE AT THAT STORE SOMETHING NEEDS TO... Read more

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