Bobs Discount Furniture Complaints and reviews

Bobs Discount Furniture reviews, Bobs Discount Furniture complaints, read Bobs Discount Furniture reviews, find Bobs Discount Furniture reviews, Bobs Discount Furniture scam reports
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Industry: Furniture and Decor
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  • 994 complaints
  • $502,561 claimed losses
  • $506 average
  • 40596 since Jan 26, 2008

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Bobs Discount Furniture
Main address: 428 Tolland Tpke 06042-1765 Manchester CT
1-800-569-1284, ,
Bobs Discount Furniture reviews, Bobs Discount Furniture complaints, read Bobs Discount Furniture reviews, find Bobs Discount Furniture reviews, Bobs Discount Furniture scam reports
  • 994 complaints
  • $502,561 claimed losses
  • $506 average
Had an experience with Bobs Discount Furniture?
Submit review ›
994 reviews found
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  • Apr 15
  • Newark, New Jersey
  • Couch
  • 5

I have called into Bobs & did not get the best help. They sent some one to my home that did absolutely nothing but sit on the couch recognized the problem didn't take any pictures went back to the company & told them everything was fine the employee was not in my home for 5 freaking minutes before he left it was basically like he didn't want to do his job now I'm left with a piece of sh*t... Read more

Was this review helpful? 1 0

  • Apr 07
  • New York, New York
  • Scratching Floors
  • 2
  • 16

Upon delivery, they brought the furniture into my apartment and scratched the floors because they did not take the packaging off before entering. I have had the couches for almost 3 years and the springs have managed to intertwine with each other and come up through the cushioning. Not to mention, the cushioning does not hold up either. When I called Bob's, it took them over 10 days to respond... Read more

Was this review helpful? 0 0

  • Apr 05
  • Arlington, New York
  • Extra Coverage
  • 17

We were completely lied to by the Bob's discount sales person. The extra coverage of the bought for five years and said anything that happens to the couch they will be able to fix and cover. After calling up and trying to get a whole and scratching the couch I was told there was nothing they could do about it. Why buy the extra coverage if they cannot help me!! The statement that what ever kids... Read more

Was this review helpful? 0 0

  • Apr 04
  • New York, New York
  • Insurance Certificate
  • 6

Twice they showed up with no insurance certificate. Took off work twice.bobs insisted they faxed it to my super and it was a lie,after a dozen calls that took atleast 1 hour each time yo get snow actual person,the girl finally emailed me the certificate.i told the drive I was gonna print it out for him..within 4 minutes,the driver left,with my furniture so now I loose another days pay...the... Read more

Was this review helpful? 0 0

  • Apr 01
  • Springfield, Massachusetts
  • Bedroom Set
  • 1
  • 15

I walk into the store, talk to an employee who leads me to what i was looking for. (a bedroom set) I see the one I want and ask him whats included. He tells me, I let him know that I want the bed with out the foot board. Then he informs me that I can get it with everything else but the foot board. To re-cap I ask whats included, and again he informs me that it is everything but the foot board.... Read more

Was this review helpful? 0 0

  • Apr 01
  • Springfield, Massachusetts
  • Bedroom Set
  • 15

Walked into the store, talked to an employee who brought me to just what I was looking for (a bed set) I asked him what was included, he said everything but the foot board. So, I assumed that meant the dresser, mirror, chest, night stand, and bed frame. To recap, I asked, everything but the foot board? He said yes. I said ok and went up to pay. total with delivery... $950. Set up a delivery date,... Read more

Was this review helpful? 0 0

  • Mar 15
  • Hartford, Connecticut
  • Furniture Warranty
  • 1
  • 15

I purchased a vanity desk in August 2013. The desk had a jewelry box built in and a lid that opened to the top. By January 2014, the lid became so misaligned that the lid would not close. In attempting to close the lid, the left hinge broke through the desk. I called to report a warranty claim on February 3, 2014 and was told that they would replace the desk since the desk would not be... Read more

Was this review helpful? 3 0

  • Mar 02
  • Staten Island, New York
  • Delivery Tracker
  • 1
  • 20

Purchased a 7 piece dining set and a TV console to be delivered 3/1/14. When I ordered it in the Woodbridge, NJ I told the sales rep we needed a morning delivery and was willing to wait the extra week to be accommodated, which we did. On 3/1 I checked Bob's "State of the art delivery tracker" and noticed it said 1:51PM, I wasn't happy but I waited. I check again and now it shows 2:30PM I... Read more

Was this review helpful? 1 0

  • Jan 28
  • Providence, Rhode Island
  • Bed Bugs
  • 1
  • 64

Last year I purchased a bunk bed set from Bob's for my 2 young sons. This particular set had stairs on the side and draws on the bottom, it looked perfect for my boys- well looks can be VERY deciving. After a few weeks I started to notice bites on my 5 year old, the last thing I thought is that there were bed bugs. I thought it might have been misquito bites boy was I wrong. a few months pasted... Read more

Was this review helpful? 3 1

  • Jan 22
  • East Rutherford, New Jersey
  • Sofa Manufacture Warranty
  • 7
  • 97

i purchased a living room set not even two years ago and the stitching started ripping and my 5 year old son jumped on the sofa and it ripped the fabric. bobs tech came out and told me that i needed to contact goof proof because the sofa could not be fixed so i did and goof proof of course said that its wasn't an accidental damage that they would not be covering that because its a manufacture... Read more

Was this review helpful? 1 1
 
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