Bobs Discount Furniture Complaints and Reviews

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Bobs Discount Furniture
Main address: 428 Tolland Tpke 06042-1765 Manchester CT
1-800-569-1284, ,
  • 1,057+18 mobile complaints
  • $550K claimed losses
  • $513 average
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  • 18 hours ago
  • Furniture and Decor
  • Furniture Warranty
  • 16

I bought a whole bunch of furniture and come too find out when something went wrong, and damages occurred they didn't cover it. They are a bunch of liars, and told me that these things where covered in the store while purchasing the coverage's they recommended. They were very expensive, and when you need to use it your not able to. Bob's sells a bunch of furniture that doesn't last more than a... Read more

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  • 18 hours ago
  • Furniture and Decor
  • Woodbridge, New Jersey
  • Dresser Delivery
  • 27

I purchased a dresser that was delivered damaged. The driver called customer service from my home immediately and reported the damage. Here's the scam, if I refused delivery and made them take it back right away, I am entitled to a refund. Instead, they talked me into keeping until exchanged. Once you do that, never can get refund! They will not refund anything that has been in the home at all!... Read more

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DO NOT PURCHASE "GOOF PROOF" PROTECTION! WASTE OF MONEY. THEY DO NOT COVER EVERYTING THAT THE SALES PERSON WILL TELL YOU IT COVERS! Add comment

     

  • 20 hours ago
  • Furniture and Decor
  • Furniture Warranty
  • 12

so in 2010 my mother-in-law went to bobs she bought two love seats that the pillows are getting flat the arm rests are wearing away and the seams are pulling apart...she bout two mattress that are *** the middle of my queen is dipping so icannot sleep on it it destroyed my back....a kitchen table that the screws are falling out of the chairs....dresser that the draws are hard to pull out and the... Read more

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  • Oct 17
  • Furniture and Decor
  • New York City, New York
  • Defective Couch
  • 1
  • 1
  • 71

The three cushion couch fell apart after one year. Of course, the warranty was up, but I had hopes that goodwill would kick in. After a technician came to the house and gave a cursory glance at the couch, he contacted Bobs and put me on the phone with Jessica. She could only offer me the opportunity to replace the three cushions for $65.00 each. The construction of the cushions is so shoddy that... Read more

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  • Oct 16
  • Furniture and Decor
  • Yonkers, New York
  • Bedroom Set Delivery
  • 58

As a gift I purchased the Caroline sofa set bedroom set for my son I paid over 4, on my vis delivery came and refused to go on the freight elevator so they pushed in up the stairs causing damage after calling customer care I got no where because the delivery men could not get it it so I contacted customer care several times I agreed to keep it and get back 700 which I feel should be the complete... Read more

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  • Oct 14
  • Furniture and Decor
  • Dropped Recliner
  • 82

I called the goof proof protection plan people and was told that they did not cover a dropped recliner so I asked what kind of accident would be covered and they had no answer, so I paid for a plan to protect my chair and the plan don't cover anything. It will be a cold day in *** before I go back to the two faced bob's and any one who go's there will get the same treatment that I got bob's is a... Read more

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  • Oct 12
  • Furniture and Decor
  • Pittsburgh, Pennsylvania
  • Bar Stools
  • 118

Purchased a set of bar stools from Bob's in Wilkes Barre PA. They said that we would have to wait till the following week to pick them up in store. Went back a week later and was told that "they did not make it on the truck" and we would have to wait another week. Asked if there was a number we can call next time so we weren't driving a half hour to the store if they weren't there. They said that... Read more

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  • Oct 12
  • Furniture and Decor
  • Living Room Furniture
  • 60

Purchased a couch the support wooden rail broke within a year. Bob's sent a tech to the house took pics of a covered rail said I would hear back 48 hrs. 5 days later I called them to find out they cant do nothing. Called them back and they told me to lie to their goof proof plan and they said I was not covered. How do you take a pic of something you cant see & say we cant help you & go... Read more

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  • Oct 07
  • Furniture and Decor
  • Yonkers, New York
  • Furniture Replacement
  • 158

Bobs promised me compensation because of a year long ordeal to replace my furniture that was a product produce poorly. I took off 3 days of work to receive bob's people, and all three times they did not show up. I called today and was told that they would give me $75. $75 to compensate for the lies, the lost time off work, the furniture being delivered to an incorrect address. BOBs furniture is a... Read more

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