1.8
  • Sales person3 votes
  • New Furniture1 votes
  • great sales team1 votes
  • Account Manager2 votes
  • Customer service2 votes
  • Springs1 votes
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I will never every send someone to get anyone from them I got a loveseat n couch from them and I never had a bug problem until now. My daughter has red bites from them bugs I had someone strip my furniture to discover the eggs inside the zipped pillow .... In of coarse they aren't trying to do anything about this situation Add comment

Goof proof warranty is a scam! Customer service stinks. The company does not stand behind their warranty. Waist of money, poor quality furniture. NEVER AGAIN Add comment

  • 1 day ago
  • Furniture and Decor
  • Rockville, Maryland
  • Coffee Table Set
  • 22
  • REVIEW RATING 4/5

To make long story short, they refused to refund my money for a cocktail table set, which had a defective leg (unadjustable). However, they gave me a store credit, thus forcing me to purchase another stuff from them. When I came to pick up another stuff ( two table lamps and two bar stools), it wasn't there. The salesman gave me wrong pick up date. I got so frustrated, because I would have to... Read more

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  • Dec 13
  • Ex Employees
  • Skippack, Pennsylvania
  • Furniture
  • 89
  • REVIEW RATING 3/5

Well I actually worked for a shady company (diacon) out of sugar notch pa. Who delivers for bobs furniture and they are the worst company ever they smash things on purpose and could care less about the customer and never seen so much disrespect for the customer oh btw worked there for a week and never got paid they are shady they sub everything out and don't take care of their workers the worst... Read more

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Worst service ever. I have spoken to 4 different persons and they still havent been able to schedule my delivery. I get a call with a date & time but the reps dont enter in system. Maybe I'll receive it next year? Add comment

I do not recommend buying furniture at Bobs, cheap , you get what you pay for! I get posses off every time I sit down on couch, or loveseat, place sucks!!!!!!!@ Add comment

  • Dec 11
  • Furniture and Decor
  • Bronx, New York
  • Recliner
  • 78
  • REVIEW RATING 5/5

The recliner I bought from Bobs reclind and could not close, in order not to have my family member falling over the leg of the recliner I push it in. I called the Goof Proof warrant campany and I was told that it is not consider to be an accidental damage because I did i forced the reclinder closed. What do they really want the customer to do? Would it have been better to lie instead and then... Read more

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  • Dec 11
  • Furniture and Decor
  • Bedroom Set
  • 116
  • REVIEW RATING 4/5

So I had just got whole house remodeled.So we decided to get brand new bedroom sets for my kids room. I spent over $3000 in the store located in Totowa,NJ location. As my kids was coming to me covered in red *** marks i thought it was mosquitos until I woke up and walked in their room and saw a bedbug by my daughters head.It was a *** nightmare.I called them for them to act like they didnt know... Read more

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what a riporr baut lether set started peeling and thought the goofoff would. cover it. but if my kid cut it with a knife it would be coverd wow my name is Ben. Ripedoff. never a gen Add comment

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