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Bobs Discount Furniture

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682 complaints

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Bob's Discount Furniture is a privately held retail furniture chain founded in 1991 by Bob Kaufman and Gene Rosenberg. The company is headquartered in Manchester, Connecticut. There are 40 Bob's Discount Furniture stores in the Northeast of the United States in New York and New Jersey. The detailed list of locations can be obtained on the companies website.

Bob's Discount Furniture stores provide a vast range of furniture, mattresses, linen and related accessories. The company is widely known for extensive advertising and numerous amenities at many of Bob's Discount Furniture stores such as in-store miniature golf, home theaters, and complementary refreshments.

Bob's Discount Furniture was recognized by the American Red Cross Organization for its community involvement. Please try to contact Bobs Discount Furniture Customer Service directly prior to posting any complaints on this site.

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Bobs Discount Furniture Complaints & Reviews

Bobs Discount Furniture Reviews

Riveraa3
Bobs Discount Furniture - Double Shame on Bob's Furniture!

After running around for a delivery and Eric "working" with me, guess what? Bob's has asked me to take yet another unpaid day off to fix their issues. So far I have used 4 un...

#292081
Jan 26, 2012
34

Dontshop...
Bobs Discount Furniture - Poor customer service

After fighting with Bob's to return and refund money on broken furniture, I finally posted on this site and put a stop payment on the Bob's credit card through Wells Fargo ...

#292080
Jan 26, 2012
25

Anonymous
Bobs Discount Furniture - Bad bed frame

Here it is my momn who is 82 yrs of age bought with her little money a bed at BoB's, within the year the frame crack they Bob send some call techs to investigate they came back...

#291765
Jan 25, 2012
35

Sabanum
Bobs Discount Furniture - Bob's Delivery/Service

To whom it may concern (or even Care); You can define a Company, by it's overall Customer-Service... I've Managed; Call-Centers, Network Operations Centers, Wall-Str...

#291519
Jan 24, 2012
62

Alygirl8
Bobs Discount Furniture - Bob's Discount Furniture.. Please Save Yourself the Trouble!

So, my boyfriend and I go to Bob's to get a living room set because honestly, they are the cheapest around and we are on a budget. We go there and yes their furniture does look pre...

#291509
Jan 24, 2012
70

Louieg
Bobs Discount Furniture - Run around for year

I bought a sectional at Bob's in Freeport. I was talked in to a extended warranty called goof proof. Between Bob's Furniture and Guardsman they gave me a year long runaroun...

#291466
Jan 24, 2012
40

Jennyoo
Bobs Discount Furniture - Bed broke in 1 Month

My husband and i decided to give Bobs Discount Furniture a try and purchased the Jamestown bedroom set for $2300. BIG MISTAKE! HUGE MISTAKE!!! After 1 month of using the bed, the...

#291271
Jan 23, 2012
57

Anonymous
Bobs Discount Furniture - Bobs Discount ...Sofa Set

We decided to buy new furnisher for the house. We bought a new dining room and Living room set.The sofa and recliner was thousand dollars (999.99) the CSR kept pushing the ex...

#290760
Jan 21, 2012
96

Riveraa3
Bobs Discount Furniture - Bob's Discount Furniture what a Shame!

I purchased a bedroom set from Bob's Furniture about 2 weeks ago on arrival the dresser looked yellow in comparison to the chest and night stand which are "pure white". The wood p...

#290233
Jan 19, 2012
109

Anonymous
Bobs Discount Furniture - Bob's discount furn $200 gift card scam

I receive a $200 gift card from Bob's discount Furn as an apology from a previous horrible experience! I decided to use the gift card(big mistake), I purchased a TV console o...

#289609
Jan 17, 2012
144

Anonymous
Bobs Discount Furniture - Bob's Discount Furniture has the WORST customer service department

We have ordered a bedroom set, TV console and living room furniture from Bob's within the past three months. The bedroom set was delivered without issue. On 12/7/2011 I ordere...

#289431
Jan 16, 2012
121

Cfrat24
Bobs Discount Furniture - Bob's Discount Furniture is a Scam!

In 11/2008 my husband and I purchased our first home as well as our first round of furniture via Bob's. We spent close to $3K. We have also since purchased furniture as well as...

#289279
Jan 15, 2012
150

Meghanjade
Bobs Discount Furniture - Bob's Discount Furniture= GIANT FAIL

Went to buy furniture for my new apartment. Needed at least a couch by Friday. After the first 3 we picked out was not available, we got frustrated and told them to tell us which...

#289245
Jan 15, 2012
101

Anonymous
Bobs Discount Furniture - Bob's furnitures SUCKS!! Don't waste your Money!

Order a full bedset for my daughter, when the furniture arrived the delivery men broke the dresser upon assembly. That should have been an indication to me that the quality of thei...

#288618
Jan 12, 2012
144

Smac102
Bobs Discount Furniture - DEPLORABLE, I am calling the BBB and news stations!

Ted English Chief Executive Officer Bob’s Discount Furniture 428 Tolland Avenue Manchester, CT 06040 Dear Mr. English: This letter is in...

#288531
Jan 12, 2012
169

Anonymous
Bobs Discount Furniture - DEPLORABLE, I am calling the BBB and news stations!

Ted English Chief Executive Officer Bob’s Discount Furniture 428 Tolland Avenue Manchester, CT 06040 Dear Mr. English: This letter is in...

#288528
Jan 12, 2012
92

Meandonl...
Bobs Discount Furniture - BOBS SUCKS~

This is a letter I wrote to BOB's corporate Office: Thank you for the $60.00 gift card. However I am not sure if I would like to spend any more money with your company. A...

#288194
Jan 11, 2012
117

Chelsey
Bobs Discount Furniture - TERRIBLE EXPERIERENCE!

So my boyfriend and i purchased a living room set for 1600$ about 10 mths ago . He paid extra for a warrenty and everything , so after 10 mths , we have decided to move out o...

#287924
Jan 10, 2012
173

Broon68
Bobs Discount Furniture - Bobs Furniture is the worst!!!

We ordered $3000.00 worth of furniture and half of it is still not delivered three months later.Half the stuff they did deliver is broken and/or wrong.I have spent hours (at least ...

#287922
Jan 10, 2012
118

T. Bowen
Bobs Discount Furniture - Bad delivery and basically put me on wait list

I dont think delivery men really tried to get furniture in apartment. I also don't understand why When I asked the same day for them to try to deliver again that I'm too sa...

#287914
Jan 10, 2012
102

Anonymous
Bobs Discount Furniture - Bobs furniture is the cheapest *** ever.. Ever

HiI want to reming people that $1300 for beautiful fake set with paint touch up insurance wich is some spray painting pasting who knows what bullcrap , if you plan on spendi...

#287756
Jan 09, 2012
147

Anonymous
Bobs Discount Furniture - Bob's charged my credit card a month before furniture shipped!!!!

I ordered a Bedroom Set on December 25, 2011. The next day I received a phone call from Bobs Furniture saying it would not be available for delivery until January 20, 2012. I got...

#287661
Jan 09, 2012
124

Ann Fields
Bobs Discount Furniture

Purchased a jewelry chest from Bobs Discount Furniture. It was not delivered on the day it was promised, called the following week. I was told it was damaged and they would ship o...

#287595
Jan 09, 2012
96

Anonymous
Bobs Discount Furniture - Bob O Pedic scam

We purchased a bedroom set from Bobs and received it roughly 2 weeks ago. Truth be told., the furniture was okay, but the bed was terrible, very hard and uncomfortable. We called...

#287493
Jan 08, 2012
151

Ctdeadhead
Bobs Discount Furniture - Don't Expect Delivery

In September 2001, after saving for almost 2-years for bedroom furniture for our young boys, we went to Bob's Furniture in East Lyme CT. We had a wonderful sales woman and we e...

#287115
Jan 07, 2012
155

Debster1...
Bobs Discount Furniture - Bobs full of bull guardsman plan

I furnished 5 rooms with Bob's lousy and cheap furniture on 2009, made the biggest mistake of purchasing the 5 year warranty and the few times I have made a claim they manage t...

#286920
Jan 06, 2012
162

111111
Bobs Discount Furniture - POOREST QUALITY OF FURNITURE SOLD BY ANY RETAILER

BOB'S DISCOUNT FURNITURE STORE SOLD ME A LIVING ROOM SET THAT LITERALLY CAME APART 3 MONTHS AFTER I BOUGHT IT, WITH ONLY LIMITED USE. DON'T BE BULL**ITED BY THESE OWNERS. T...

#286397
Jan 04, 2012
201

Anonymous
Bobs Discount Furniture - Bob's Discount Furniture Discounts Custom Satisfaction by not Refunding a Defective Product

Less than seven days ago I bought a Coaster brand queen size bed frame (300201Q B1 and B2). When buying the frame I was assured by the salesperson that the frame would hold a quee...

#286108
Jan 03, 2012
156

Cropgirl4
Bobs Discount Furniture - Do NOT buy furniture from Bob's-worthless.

Bought a trundell bed for our daughter last spring. Right before Christmas of this year, my other daughter sat on the bed and the frame broke. Technician came out (spoke almost n...

#285995
Jan 03, 2012
208

Coryvingi
Bobs Discount Furniture

I bought a bed almost a month ago. They said it was the last one so they were giving me the floor model. A few days later I set it up and they didn't give me any of the hardwar...

#285875
Jan 02, 2012
162
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