1.8
  • Great sales team5 votes
  • Furniture2 votes
  • Decent price1 votes
  • Customer service10 votes
  • Delivery service7 votes
  • Being lied to6 votes
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Iwas being lied to by sale person, the the Bobopidic gell foam mattress will absorb the heat from my body, and keep me cool. Well that's bull *** so I paid $1300 for a regular foam mattress that I wake up in sweat every day. Customer service basically said to bad. Im soooo pisssed off Add comment

The worst experience spent 4 hours to buy 2 couches never again and the Manager lady was very rude in the Northeast store on Castor ave. I will Never purchase or recommend any to go there oh and I made my family cancel there order!!!!! Add comment

  • Mar 23
  • Furniture and Decor
  • Hartford, Connecticut
  • Bedroom Set
  • 93
  • REVIEW RATING 4/5

Had the worse possible experience with A furniture company. Bobs furniture company about 6 months ago I brought a bed room set for my child's room it was not delivered until about 6 weeks after the expected delivery date. Now while my daughter was in bed it fell apart since it is still under warranty we called Bobs the sent some out who did not even have the information they needed to contact us... Read more

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Do not buy leather couches they peel off after so many years. Also when you call they do not care and don't even try and help you!! Add comment

  • Mar 17
  • Furniture and Decor
  • Huntington, New York
  • Furniture
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

Time frame was between 10:15 & 2:15 it is now 2:15....Bobs "Delivery Tracker" told us 10:45 at around 9am this morning..Why have a "delivery tracker" if it is not accurate at all? If they cant keep time frame promise how good can the furniture be?and why do i have to submit AT LEAST 100 words think we can get our point acrooss with just a few words & really do not want to tear BOBS up to... Read more

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  • Mar 17
  • Furniture and Decor
  • New York, New York
  • 34
  • REVIEW RATING 3/5

In the beginning with one or two stores quality control can easily take place. a small company can get great reviews. prompting the company to branch out and open more stores. the problem is when that happens companies forget to strengthen their quality control dept along with expansion. thus you wind up with many of the terrible issues now being experienced by current Bob's customers. I have... Read more

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  • Mar 17
  • Furniture and Decor
  • Manchester, Connecticut
  • Bedroom Set
  • 135
  • REVIEW RATING 5/5

My boyfriend and I got our first apartment together and I purchased all of our furniture to furnish it from Bob's. I read all of the negative reviews but due to the amount of furniture we could get compared to the price, we decided to take the chance and go with them. We purchased a bedroom set (queen bed plus a mattress set, a dresser with mirror, a bureau, and a nightstand), a 6 piece sectional... Read more

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  • Mar 15
  • Furniture and Decor
  • New York, New York
  • Bedroom Set
  • 119
  • REVIEW RATING 4/5

We purchased bedroom furniture including a mattress and foundation. My furniture was not only delivered damaged twice, but within days of our final delivery (we gave up at that point after having taken three days from work for multiple delivery attempts and kept the ripped foundation) we were covered in disgusting welts from bed bug bites. Bob's response: they are not responsible for bed bugs and... Read more

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  • Mar 14
  • Furniture and Decor
  • Bronx, New York
  • Furniture
  • 19
  • REVIEW RATING 3/5

Cuando usted va a comprar a Bob-furniture, en ningun momento te dicen que los muebles no son tuyos, ni mucho menos que es una renta. Del pago que usted manda mensual no lo abonan todo a la cuenta , segun ellos tenia 90 dias para pagar sin intereses, se me paso por 10 dias y me mandaron a cobrar $1.500.oo , no me supieron explicar de donde salio esa suma, y que si seguia pagando las mensualidades... Read more

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  • Mar 13
  • Furniture and Decor
  • Bronx, New York
  • Living Room Set
  • 101
  • REVIEW RATING 4/5

I had the same issue with them..they couldn't fix or replace anything...I bought living room 3 piece set and my kids bunkbeds...all I can say is I've never seen furniture with such bad quality..not to mention their goof proof which is a ripoff.. oh and let me not forget to mention the delivery issues I had..let's just say I had to send my living room pieces back 3 times before I got too... Read more

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