Bobs Discount Furniture - Bob's discount furniture

Bob's discount furniture - stay away

Mar 13, 2008

Bobs Discount Furniture complaint by Shopper

I bought a king Bob-O-Pedic on Sunday. They set up delivery for Tuesday 1 to 4pm. They showed up at 11am - of course no one was home. After speaking to 3 customer service reps it was recheduled for Thursday 1 to 4pm. At 530pm on Thursday after not receiving the matress I called customer service asking about my merchandise. The woman said "is has been delivered". Ridiculous. So then she puts me on hold and retuns saying "your merchandise wasn't put on the truck". Is this rocket science? How hard is it to deliver a matress? th customer service rep then says that a supervisor will call me to reschedule. The supervisor never called back. I called the store - no one could help me there either. I am going to cancel the order. The WORST furniture buying experience I have ever had.

More Bobs Discount Furniture Reviews

ads from Shopzilla

Discuss
Bobs Discount Furniture News

on our forums

Quote this article on your site | Views: 1190

Comments (1)

1. Written by Ginger, on 17-03-2008 19:46

Wow. I'm looking at purchasing some new furniture from Ashley and am SO GLAD I found this site. Whole lot of incredible stories and ticked off people.

Time to pass on Ashley and look elsewhere - and I've only read 4-5 posts.

Report

Comments on Bob's discount furniture - stay away
Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.
Name:
Comment:

Code:* Code
I wish to be contacted by email regarding additional comments