Bobs Discount Furniture - Bob says:Come on down and get screwed

Bob says:Come on down and get screwed

Feb 21, 2008

Bobs Discount Furniture complaint

I bought a sleeper sofa from Bob's Discount Furniture and I was given a day and 3 hour window for delivery. On the day of delivery I was told my furniture would arrive between 06:45 and 09:45 hrs.

I waited until 10am and called asking where my furniture was and I got a 20 minute run around. I was finally told my furniture would be at my home by 12 noon. I waited until 1230pm and I called aagain to a different moron who came back on the phone and said my order was on a different truck and this truck would have my merchandise but it would be the last delivery of the day and I should expect my furniture no later than 2pm. I called at 2pm and asked again where my furniture was and I was told that my furniture had already been delivered.

I had to take a vacation day from work which cost me holiday pay at about a cost to me of approx. 500 dfollars. At 5:30 pm I called back and asked if my furniture was coming at all and I was told that it was not and that it was left at the warehouse by accident, but that a rep had called my house and explained this in a message left by the rep. There was no phone call or message left.

I WAS LIED TO MULTIPLE TIMES BY THE INCOMPITANT STAFF AT BOB'S DISCOUNT FURNITURE and when I asked for compensation some wise *** from there corporate office attempted to give my an additional 10% off the purchase price. Stay away from Bob's Discount Furniture, they lie, deceive and when they screw up they take no responsibility. They Suck

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Comments (6)

1. Written by little me......., on 22-06-2008 22:59

well ML, and "the nothing" above you.......not everyone has all the cash you obviously don't have...dummy's! even cheaper items should at least be worth what you pay for them! and i do not know what planet you are on, but 599 is not chump change! many people could build a f*ckin house full of furniture themselves for that price, ***, do you pay taxes? or work for your money? many people everywhere have the same things in their home, and they are NOT FALLING APART ON THEM...hmmmmm why is that? the people who make the sofa's and stuff put hard work into it, and some times a few companys just get greedy and skip on the quality materials, that is how these 599 sofa set's fall apart so *** fast...!!! they did not do that a few years ago...because these companys were bulding up their reps, and wanted people to think quality is associated with their company.......and then after a few years they started replacing the quality with cr@p! duh! well, if you are this ignorant about this, you must be either the @ssholes working for bob's and or the other company's, or you own it.........lol just my tiny little opinion of @ssholes like you, who bleed every dime you can from the working man and woman of this great country! why not huh? you already are a bunch of low life lizzards, how much space is there between people like you and the ground anyway? just breath out slightly you will hit bottom in one second..... go boston!..lol dumb@ss

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2. Written by Anonymous, on 20-06-2008 19:35

ML is right on. What is wrong with you people! What do you do for a living? Suppose I wanted you to work for half of what you normally work for - would you still provide quality work - *** no!Wake up. Stop bargain shopping yourself to death. Buy quality - Buy made in USA or you won't have jobs to buy furniture anywhere!

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3. Written by ml, on 13-06-2008 20:17

you people on all these message boards are so stupid. bob's carries alot of the same brands that jordan's, bernie and phyl's and cardi's carries. so when u buy a bedroom set for 599, expect a bedroom set worth 599. STOP BEING CHEAP AND SPEND A LITTLE MORE! bob's isn't in the top 10 in the country for nothing.

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4. Written by KB, on 27-05-2008 07:32

I work with an exotic lumber importer who was formerly located in Millis, MA. One time when I visited the old mill building in which they were located the building was being prepared for permanent closure. I walked into the 2nd floor looking for my guy and instead found dozens of non english speaking guys sloppily assembling furniture. They looked frazzled that they had been discovered and I was frazzled at the working conditions before my eyes. It was a furniture sweat shop of the highest order. I left in amazement and located the guy I was looking for. He indicated to me that the furniture was being assembled by illegal immigrants for Bob's furniture. I asked if it was an illegal operation and he laughed out loud saying "yeah, you could say that"! Those workers must have lungs that are half full of dust... What a dark, dirty, disgusting dump. AND THATS THE WAY IT IS!

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5. Written by DK, on 25-04-2008 16:29

We bought a queen size sleeper sofa. When they delivered it there was nothing for the legs to screw into. We called customer service and they said they couldn't send anyone out for 5-6 days. We asked them to deliver a new one. They couldn't do that for 4 days. We told them to come and pick it up and credit our account. They came that afternoon and picked it up. The delivery person told us they are always picking up damaged furniture that they deliver. 2 days later I checked and they hadn't credited our account. I called the store and they said they were waiting for us to call so that they could deliver a new one. I told them that they were supposed to credit our account. The person on the other end said fine and immediately hung up the phone. So here's the end of the story, we ordered from Bernie & Phyl's. Got the sleeper bed the next day. Much better quality and for the same price. Will we go back to Bob's - -"I DOUBT IT".

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6. Written by the guy, on 06-04-2008 18:52

sounds like you have a *** job with no vacation...*** for you...10% off is great compensation...you went to a discount furniture store genius what did you expect

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