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I bought a sleeper sofa from Bob's Discount Furniture and I was given a day and 3 hour window for delivery. On the day of delivery I was told my furniture would arrive between 06:45 and 09:45 hrs.I waited until 10am and called asking where my furniture was and I got a 20 minute run around. I was finally told my furniture would be at my home by 12 noon. I waited until 1230pm and I called aagain to a different moron who came back on the phone and said my order was on a different truck and this truck would have my merchandise but it would be the last delivery of the day and I should expect my furniture no later than 2pm. I called at 2pm and asked again where my furniture was and I was told that my furniture had already been delivered.
I had to take a vacation day from work which cost me holiday pay at about a cost to me of approx. 500 dfollars. At 5:30 pm I called back and asked if my furniture was coming at all and I was told that it was not and that it was left at the warehouse by accident, but that a rep had called my house and explained this in a message left by the rep. There was no phone call or message left.
I WAS LIED TO MULTIPLE TIMES BY THE INCOMPITANT STAFF AT BOB'S DISCOUNT FURNITURE and when I asked for compensation some wise *** from there corporate office attempted to give my an additional 10% off the purchase price. Stay away from Bob's Discount Furniture, they lie, deceive and when they screw up they take no responsibility. They Suck
 Comments (13) |  |
| 1. Written by mynameis, on 12-12-2009 23:07 i just wanted to find out about bob's quality but most of the people here have issues with the delivery.. can nay body tell how is the quality before i buy.. |
| 2. Written by John, on 03-12-2009 10:54 I suspect competition employees whining here. |
| 3. Written by K-dog, on 20-10-2009 07:48 I've been exchanging furnature since the end of June. This will be my 8th time. This is my daughters bedroom set. How do you tell your 5 year old that her room can not get put back together because parts of her furnature is missing? I ve just about had it!!!! I will be contacting the medis about this one! |
| 4. Written by bob & paula white, on 15-10-2009 21:54 purchased bedroom set for 87 yr old mom who is gone into assistant living .didn't have the privalige of measuring the room purchased bench with set .bedroom goyt delivered .but nite stand to be delivered later when furniture was in room. the bench didn't allow walker to go around bed called to return bench still in plastic when delivering nite stand .they won't credit my card but will give me store credit .don't want it .don't want to do business with bob 's anymore if you read return policy it say's you may recieve gift card not you must or shall it's in my card holders hands now |
| 5. Written by Mike, on 10-09-2009 09:46 I also was lied to about my deliever times. they didnt deliever it, but they did give me a 75$ gift card. |
| 6. Written by Craig, on 14-06-2009 12:37 There is just too much going on here to comment on it all, but I did want to point out something said by a follow-up Poster 'KB' who makes the ridiculous claim; "He indicated to me that the furniture was being assembled by illegal immigrants for Bob's furniture." For your information, guy, and for everyone who had to read your garbage - Bob's Discount Furniture does not manufacturer it's own merchandise, they are a retailer only, and the only people who "assemble" anything, are delivery teams who assemble knobs and legs and things onto merch while in a customers home. So the idea that illegal aliens are making Bob's furniture is a lovely ruse, but a completely asinine try. |
| 7. Written by Joe, on 14-09-2008 15:43 Some how your spelling and lack of proper diction suggests to me that a single day away from work doesn't actually cost you $500. (The word is spelled "incompetent".) And that exaggeration leads me to believe other issues here might have suffered similarly. But really what you are complaining about is the delivery service - not the company's product. |
| 8. Written by little me......., on 22-06-2008 23:59 well ML, and "the nothing" above you.......not everyone has all the cash you obviously don't have...dummy's! even cheaper items should at least be worth what you pay for them! and i do not know what planet you are on, but 599 is not chump change! many people could build a f*ckin house full of furniture themselves for that price, ***, do you pay taxes? or work for your money? many people everywhere have the same things in their home, and they are NOT FALLING APART ON THEM...hmmmmm why is that? the people who make the sofa's and stuff put hard work into it, and some times a few companys just get greedy and skip on the quality materials, that is how these 599 sofa set's fall apart so *** fast...!!! they did not do that a few years ago...because these companys were bulding up their reps, and wanted people to think quality is associated with their company.......and then after a few years they started replacing the quality with cr@p! duh! well, if you are this ignorant about this, you must be either the @ssholes working for bob's and or the other company's, or you own it.........lol just my tiny little opinion of @ssholes like you, who bleed every dime you can from the working man and woman of this great country! why not huh? you already are a bunch of low life lizzards, how much space is there between people like you and the ground anyway? just breath out slightly you will hit bottom in one second..... go boston!..lol dumb@ss |
| 9. Written by Anonymous, on 20-06-2008 20:35 ML is right on. What is wrong with you people! What do you do for a living? Suppose I wanted you to work for half of what you normally work for - would you still provide quality work - *** no!Wake up. Stop bargain shopping yourself to death. Buy quality - Buy made in USA or you won't have jobs to buy furniture anywhere! |
| 10. Written by ml, on 13-06-2008 21:17 you people on all these message boards are so stupid. bob's carries alot of the same brands that jordan's, bernie and phyl's and cardi's carries. so when u buy a bedroom set for 599, expect a bedroom set worth 599. STOP BEING CHEAP AND SPEND A LITTLE MORE! bob's isn't in the top 10 in the country for nothing. |
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