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I have had a bad experience with Bob and their goof proof plan which seems to be useless. I have contacted 3 attorneys about starting a class action suit against Bobs. If anyone is interested in joining such a suit- no cost to you the lawyer files and you can be part of the action to collect damages- please keep an eye on this board - not sure when there will be a definite word but I am sure that an attorney will be interested in helping us consumers.

Reason of review: Warranty issue.

Bobs Discount Furniture Cons: Goof proof that was not made good on.

Location: Naples, Florida

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Joellen Xqn

The furniture I bought three years ago has been falling apart since they were delivered. Horrible quality.

They never fixed anything and said it was too late. I asked for a refund on the Goof Proof scam and they refused.

I even contacted the BBB in Connecticut. How do I get into a class action suit?

Eevee Cas

please contact me. I am in for the l awsuit L O L I s A L A Z ar at 7 9 at g m a I l dot co m

Guest
reply icon Replying to comment of Eevee Cas

There is one you can sign right online I did today

Jahaira Igg

I am in process of filing suit against them also from Wilkes Barre Pa.

Guest
reply icon Replying to comment of Jahaira Igg

I am to here in Hagerstown md

Guest

I want in class action lawsuit @ Jrschoonmaker@***.com

Ailyn Hvb

I bought a couch set back in Dec 2016 I will say it was the worst set ever. Within less than 2 years pillows were ripping, the back of the couch was ripping, seat part cushions springs broke, and back pillows all ripped apart.

I never thought my couch would look like itโ€™s 15 years old by 2+ years.

I didnโ€™t bother with the good proof, due to the fact my last couch, it only covered one incident. Their furniture is poor quality and they deceive customers.

Gaelle Kwf

I would also like to join this class-action lawsuit! The โ€˜Goof-Proofโ€™ warranty is simply a scam!

Iโ€™ve reviewed 100โ€™s of complaints expressed thru several platforms, and we all seem to have had an identical dealing / result - - Nothing covered / fixed / replaced! Please email me: trelawney145@***.com to join this lawsuit.

Justin S Nwy

Jschoon05@***.com I want In!!!

Justin S Nwy

I want in on this. My bed frame is broken and tried to file under e 5 year goof proof and they told me itโ€™s not covered. Now have to live with a broken bed frame

Chanise Zis

I am interested - sold me a mattress that is making me ill- still under warranty they will not help a all. They are the worse ever!

Akua Nvt

I would like to join gramirez5001@***l..com

Guest

Yes I will definitely like to be part of this, Iโ€™m having issues with them right now as we speak, multiple discrepancies Bobs is just a mess, and they charging me for things I no longer have. They canโ€™t find a receipt to, itโ€™s just insane, the delivery guys broke my hallways window, that my management company was trying to put on my rent because bobs wouldnโ€™t answer them.

Also sending damaged furniture trying to force me to stay with it, seems more like it was refurbished. Workers came in and sat in my bed, I asked them to get up from my bed they got upset and slammed my door and didnโ€™t take the furnitures. I also had one worker come From behind me a little too close. I was alone at my home and I told him to step away from me.

He said he was trying to help me and that was definitely a lie.

So many things with this company I told them to take all they furniture back and they did but still charging me for something I no longer have and wonโ€™t give me a refund to it because they donโ€™t have that in the system. I wouldnโ€™t be surprised if they just didnโ€™t feel like putting it in there

Michelle D Fcz

Same here. I bought a sectional leather couch .

And they made every excuse why the โ€œwarranty โ€œ plan didnโ€™t cover it.

Then the usb plug that never worked to begin with I had to wait three months for the part to get delivered and no one ever came to fix it. They will be out of business soon.

Theophilus Zmp

I would also be part of this lawsuit!

Theophilus Zmp
reply icon Replying to comment of Theophilus Zmp

We have spent so much money at bobs. The furniture falls apart with the year of purchase. Good proof seems like itโ€™s a scam!

Michelle D Fcz
reply icon Replying to comment of Theophilus Zmp

I agree.

Guest

I would like to act in this lawsuit. My girlfriend and I got our first place together.

Bought our new furniture from Bob's. That they said was the exact same as ashley furniture and value city. Well they lied. Our furniture has broke 5-6 times.

Terrible quality.

Terrible customer service. Email is tylerpierce73@***.com

Guest

I have the same issue. Bought a 3k dollar couch. Broke multiple times.

Charolett Sha

I will like to be apart of class action

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