Bobs ads say, "who are you going to call?" meaning that the big stores willnot stand behind their products but bob will. I called Bobs when I was dissatisfied with my $1000 sofa, I asked for Bob. Bob does not take calls. Bob is not even the owner any more!!!!! Some company from Britain bought them over a year ago. Bob is just the spokesperson now.

I will NEVER buy from them again. I got no satisfaction. My sofa is not as comfy as the store sample. It *** and so does Bob. I have not read the terms of service, I am just checking it off.


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1. Written by matt, on 10-09-2008 19:48

Thank you craig for actually taking a moment to explain to people how wrong they are about this rapidly growing company called bob's. Bob must be doing something right.

2. Written by Craig, on 10-09-2008 18:08

Actually Bob is not only the spokesman of the company, he also holds a share of the ownership and is the companies President. The company itself currently has 31 locations in New England, New Jersey, and New York - of which had 416,000 customers last year alone. Do you honestly except Bob to be able to take every complaint that comes along? And furthermore, do you honestly believe he should be taking every single complaint that comes along for "comfort" issues? That is just asinine to expect that of any one man.

3. Written by joe, on 08-09-2008 18:21

I feel really sorry for you, your really a dumb person. Maybe you forgot to realize the fact is that the floor model had hundreds of peoples butt's on it before yours.

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