Pissed Consumer - Furniture is CHEAP! not discounted....

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Furniture is CHEAP! not discounted....

Jul 17, 2008

Bobs Discount Furniture complaint

I purchased a full 6-piece bedroom set, a few days after the delivery I noticed the back panels were tacked on and beginning to pop off and warp. The drawers were also warping, and the paint discoloring. It has sinced worsened and is becoming increasingly unsteardy. When I went into the store to complain, the sales clerks tried to sell me more furniture, and blew off the complaints. Customer service asked if I bought the warrenty (which I did not, I questioned their quality...) After much debate--Surpirse, surprise their was nothing they could do! Do Not Buy from Bob's... It is "CHEAP"

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Comments (1)

1. Written by Ken Buddha, on 18-07-2008 15:35

You leave out a lot of details.

Did you address yout furniture concerns to the store manager? What about your manufacturer, did you try contacting them? And what did your Visa or Mastercard do for you when you asked for their involvement?

You don't need an extended warranty on new furniture. The manufacturer's warranty is still in effect.

Take pictures. Document your experiences and observations. And make use of Smalls Claims Court if you think that justice is on your side and what you say here is accurate.

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