Bobs Discount Furniture - GOOF PROOF A JOKE!!!!
just got off the phone with Bobs regarding the 100 goof-proof.I got my bedroom set on 9-22-09, my bed broke on 10-10-09.
I called gaurdsman like I was told to do. They emailed me a form to mail back, I did so next day mail, they didnt process the form for 3 days. Then I called to check on progress of claim, they said it would be another 24 hrs before it would be complete. Then it would take another 3 weeks for someone to come look at it to decide whether it can be fixed or replaced!!
My mattress and boxspring has been on the floor for 3 weeks now, and only had the furniture for 5 weeks!!!! Bobs said I can get a refund on the goof proof, and would be done in 3 days, its now been 1 week and 3 days, and they didnt even PROCESS it yet i was just told!!!
I am told that it will be processed today by 3pm, and I will get a call at 3pm.I am SERIOUSLY UNHAPPY WITH BOB'S CUSTOMER SERVICE, FURNITURE, AND GOOF PROOF PLAN!!!!
More Review Details
You May Also Like
- "I had bought stock from Surindo Furniture from Indonesia. I paid 3000 $ in advance In July 2013 for order of 10000 $ and I told that I am coming..."
- "First, let me start off by adding that we owned a leather couch for almost 8 years prior to this new purchase. We decided to upgrade to a recliner sectional..."
- "I bought a ESF sofa through a furniture store. After reviewing the specs and documentation on ESF's catalog and site I purchased a sofa. I paid a bit more for..."
- "All website, email, and Appliance Deliver Terms and Conditions data clearly states delivery and haul away of old appliance are included in the delivery package. False. I ordered a dishwasher,..."
- "The company Hole in One Clearing House Dennis Chase owner continues to slander and slag others in their industry in order to deflect from their own inefficiencies which include ripping..."
- "One day I got two "free" books in the mail, and I could cancel receiving books I would have to pay for in the future if I didn't like the..."
- "I was 15 years old when I took my PSI Basic Seminar. After being in counselling for 7 months, I thought life was great and I didn't need anything else...."
- "I live in Sonoma Resort in Aurora, CO. Greystar bought the property about halfway through my lease. All they do is collect the rent. It took 3 requests and 3..."
- "I had material delivered to the job site through the pro desk like I normally do, only to find out that I was shorted about $100.00 of material. Nobody from..."