Bobs Discount Furniture - GOOF PROOF A JOKE!!!!
just got off the phone with Bobs regarding the 100 goof-proof.I got my bedroom set on 9-22-09, my bed broke on 10-10-09.
I called gaurdsman like I was told to do. They emailed me a form to mail back, I did so next day mail, they didnt process the form for 3 days. Then I called to check on progress of claim, they said it would be another 24 hrs before it would be complete. Then it would take another 3 weeks for someone to come look at it to decide whether it can be fixed or replaced!!
My mattress and boxspring has been on the floor for 3 weeks now, and only had the furniture for 5 weeks!!!! Bobs said I can get a refund on the goof proof, and would be done in 3 days, its now been 1 week and 3 days, and they didnt even PROCESS it yet i was just told!!!
I am told that it will be processed today by 3pm, and I will get a call at 3pm.I am SERIOUSLY UNHAPPY WITH BOB'S CUSTOMER SERVICE, FURNITURE, AND GOOF PROOF PLAN!!!!
More Review Details
You May Also Like
- "Hello John, Thank you for contacting Ashley Furniture Industries, Inc. in Arcadia, WI. I am sorry to hear that you are experiencing problems with your Ashley furniture. All warranties are..."
- "cust id 1963692 10/24/2014 Today my wife and I went to Lowe's to get some tools and look at tool chests. Standing in the store we check online and see this..."
- "Purchased the piece of furniture in 2008 in the Jacksonville Florida store. We were told that it would last us a lifetime. We were also told that the extended 5..."
- "One day I got two "free" books in the mail, and I could cancel receiving books I would have to pay for in the future if I didn't like the..."
- "The company Hole in One Clearing House Dennis Chase owner continues to slander and slag others in their industry in order to deflect from their own inefficiencies which include ripping..."
- "All website, email, and Appliance Deliver Terms and Conditions data clearly states delivery and haul away of old appliance are included in the delivery package. False. I ordered a dishwasher,..."
- "I ordered the Seat Armour Towel Seat Cover with Chevy Logo. It arrived on time and was exactly as described and pictured. I was impressed with the plush feel of..."
- "GameStop expired my points without warning without even bother contacting me that my points were going to expire. I had at least $15 dollars of reward points saved up after..."
- "I live in Spain & purchaced my 3rd chaisaw 3 years ago after disappointing performance from the previous 2 non Stihl models I owned. I spent quite some time in..."