filters
state:
Show
city:
Show
product:
Show
I bough a king mattress from Bob’s furniture I was told it came w 13 years protection guaranteed now that I called them several time bc my mattress in ripping apart due to their cheap materials I’m being told there’s nothing they can do to help me .im very disappointed...
Read more
1.0
#1115943
Reply to reviews
Furniture delivered broken and missing parts. Delivery guys promised someone would call with fix, 30 days later I had to call. They only come to my area on Fridays. Now I have to take an additional day off of work for them to come see what is wrong...and then another...
Read more
2.3
#1115050
Reply to reviews
I purchased two sofas from Bob's about a year-and-a-half ago. I also purchased the Goof Proof protection because the salesman told me that it covered anything and everything in the way of stains or damage from pets. I did not get a pamphlet with any fine print I was...
Read more
1.0
I liked
  • Delivery was on time
  • Salesperson
  • Movers
I didn't like
  • Sales staff misrepresented the goof proof warranty
  • He never gave us a copy of the small print
  • Small print basically says noting is covered
#1114691
Reply to reviews

Bobs Discount Furniture - Karim salesman from Secaucus

Bobs Discount Furniture
#1116225
Karim is excellent knowledgable honest and attentive. I purchased a Catnapper recliner in the spring and because of his professionalism as a salesman i just ordered another one from him. He is personable but not high pressure exactly what i look for in salespeople. Thank you Karim!
Comment
Show

Bobs Discount Furniture - Split Queen size foundation

Bobs Discount Furniture
#1099261
It's made of cardboard & 1/4" balsam wood ABSOLUTE GARBAGE A 5 year old could have done better Bed frame also garbage & so is mattress
Comment
Show

Bobs Discount Furniture - Great services

Bobs Discount Furniture
#1097638
5.0
Details
Starting from my sales person arlene in Secaucus she was professional and a lovely person excellent services, Also my delivery services was very punctual and the guys did a clean fast job .. i will buy again at this location and arlene thank you. bobs thank you for having phenomenal employees. Ps the manager from the pit dept should learn better managing skills .
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Bobs Discount Furniture - Total Bad

Bobs Discount Furniture
#1096871
I went to bobs to buy a king bed frames and the wood on my head broad came off and then the hook for the rail to connect to the footbroad broke off. So i called made my report for them to tell me i can't get it replace. What did i spend my money on then?
Comment
Show
Hi I ordered a part on my sofa because surprise surprise you didn't cover nor did the goof protection so I paid for the part on august 28 and yet I haven't received the part now every month I still have to pay for your credit card even though I can't use the couch...
Read more
1.0
#1105993
Reply to reviews
We made a huge purchase from Bob's Discount Furniture and arranged for it to be delivered on 8/26/17 so that we will have enough time to move everything in our new house by 9/1/17. Side note: We had to move out of our old unit by 8/31/17. When I received the time frame...
Read more
1.0
I liked
  • Sales rep
I didn't like
  • Customer dissatisfaction resolution
  • Product quality and useless warranty
  • Furniture
#1104478
Reply to reviews
I purchased the laredo becroom set and on the first deluvery , 4 out of the 5 pieces had to be returned do to damages, the second delivery 1 of the 4 pieces came more damaged than the first one. Then when call customer to complain they my would be delivered again yge...
Read more
#1103912
Reply to reviews
I purchased a new style bedroom set and within months the drawers kept locking on me After several service techs I asked to exchange them due to faulty locking system Bobs told me they would only return one piece of the set- when three pieces have this locking system...
Read more
1.5
#1095647
Reply to reviews
I just had a terrible shopping experience with Bob's furniture delivery. First time, they sent wrong parts. Second delivery only delivered. The delivery guy refused to assemble the bed because he said he didn't receive assembly instruction in his notes. I called...
Read more
#1092502
Reply to reviews
Came to my building today and I am a handicapped driver/parker. One of Bob's Furniture delivery trucks was illegally parked and was blocking 3 (yes 3!) handicapped spaces. Solely to make their walk shorter to the building for the delivery. When I challenged them, they...
Read more
#1091612
Reply to reviews

Contact Bobs Discount Furniture

Mailing Address:
Bobs Discount Furniture, LLC
428 Tolland Tpke
Manchester, CT 06042-1765
Phone:
(800) 569-1284
More

Bobs Discount Furniture Products and Services

All Bobs Discount Furniture Products
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
My 15 year warranty with Bob's Furniture will not cover MOLD, Black mold growing deep inside and in a huge area of the bottom of mattress under the rubber zipper off mattress encasement. I was cleaning bedding and moving the mattress upward to lean against wall. There...
Read more
3.5
I liked
  • Salesperson
I didn't like
  • Defective materials that cause mold to grow in memory foam
  • Denial of replacement matress
#1091386
Reply to reviews