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We made a huge purchase from Bob's Discount Furniture and arranged for it to be delivered on 8/26/17 so that we will have enough time to move everything in our new house by 9/1/17. Side note: We had to move out of our old unit by 8/31/17. When I received the time frame...
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1.0
#1104478
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I purchased the laredo becroom set and on the first deluvery , 4 out of the 5 pieces had to be returned do to damages, the second delivery 1 of the 4 pieces came more damaged than the first one. Then when call customer to complain they my would be delivered again yge...
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#1103912
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I purchased a new style bedroom set and within months the drawers kept locking on me After several service techs I asked to exchange them due to faulty locking system Bobs told me they would only return one piece of the set- when three pieces have this locking system...
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1.5
#1095647
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Bobs Discount Furniture - Split Queen size foundation

Bobs Discount Furniture
#1099261
It's made of cardboard & 1/4" balsam wood ABSOLUTE GARBAGE A 5 year old could have done better Bed frame also garbage & so is mattress
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Bobs Discount Furniture - Great services

Bobs Discount Furniture
#1097638
5.0
Details
Starting from my sales person arlene in Secaucus she was professional and a lovely person excellent services, Also my delivery services was very punctual and the guys did a clean fast job .. i will buy again at this location and arlene thank you. bobs thank you for having phenomenal employees. Ps the manager from the pit dept should learn better managing skills .
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
Warranty
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Bobs Discount Furniture - Total Bad

Bobs Discount Furniture
#1096871
I went to bobs to buy a king bed frames and the wood on my head broad came off and then the hook for the rail to connect to the footbroad broke off. So i called made my report for them to tell me i can't get it replace. What did i spend my money on then?
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Bobs Discount Furniture - Bad customer service

Bobs Discount Furniture
#1090904
We noticed 2 months after we bought a dining room set That one of the chairs had a crack and there was glue around the crack. Is not noticeable from far away We believed that the chair was broken before delivery and Bob personal fixed the crack with glue. Now customer service is tell us why we noticed 2 months after we bought it. They were mean and rude to me
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I just had a terrible shopping experience with Bob's furniture delivery. First time, they sent wrong parts. Second delivery only delivered. The delivery guy refused to assemble the bed because he said he didn't receive assembly instruction in his notes. I called...
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#1092502
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Came to my building today and I am a handicapped driver/parker. One of Bob's Furniture delivery trucks was illegally parked and was blocking 3 (yes 3!) handicapped spaces. Solely to make their walk shorter to the building for the delivery. When I challenged them, they...
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#1091612
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Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
My 15 year warranty with Bob's Furniture will not cover MOLD, Black mold growing deep inside and in a huge area of the bottom of mattress under the rubber zipper off mattress encasement. I was cleaning bedding and moving the mattress upward to lean against wall. There...
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3.5
I liked
  • Salesperson
I didn't like
  • Defective materials that cause mold to grow in memory foam
  • Denial of replacement matress
#1091386
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I bought a living room set 14 yrs ago and had no issue with it but I also spent good money on it have you ever heard the saying you get what you pay for and I also sold the living room set with no issues the couple cant thank me enough that bought it for 500 and im...
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5.0
I liked
  • I like shopping there
#1090626
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I had the best experience with my sales person Sharif. He made my shopping experience a joyful one.
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Anonymous
Annerkeei

Wow.what a phony review.Its so obviously fake. You state nothing but praise for the salesman. Is your sharif by any chance? What kind of furniture did you buy? Did it hold up ...

5.0
#1086914
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Ordered a bed set a month ago. Bob's repeatedly sent broken parts. Now I am waiting for the 4th delivery being scheduled next week which will be 7 weeks since the order was placed. Tremendous amount of time being wasted by waiting for delivery, trying to talk to...
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1.0
#1086819
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bought bedroom set--strong chemical smell that so strong i became ill with headaches and vomiting---i called and bobs told me they dont exchange furniture for that reason and that if i wait a few weeks the smell may go away-ive been sleeping on the living room floor...
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2.1
I didn't like
  • Furnitures smell and broken
#1079613
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