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On March 18th 2019 I was suppose to receive a bed, chest, sofa, love seat. When the guys got there he immediately told me that the sofa was not going to fit. I knew immediately there it was going to be less effort on trying to make it fit. Needless to say that they...
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#1502067 Review #1502067 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • To many stories lies
  • This products sold and customer service is horrible
Reason of review
Damaged or defective
Loss
$300
Preferred solution
Full refund
I CALLED BOB'S FURN. STORE IN LOMBARD ON ROOSEVELT RD. ON OR ABOUT THE 8TH OF JAN, 2019 TO REPORT THE PROBLEM. THEY SENT A MAN OUT, SAW THE DAMAGE, AND SAID THEY WOULD REPLACE THE IN ACOUPLE OF WEEKS. I HAVE TALKED TO EVERYONE FROM BOTTOM TO TOP AND IT WILL BE THERE BY...
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#1500407 Review #1500407 is a subjective opinion of poster.

RIP-OFF! | Bobs Discount Furniture review

2.0
Details
The first time I had a technician come, I asked him to show me what he did, in case it happened again Again. He told me is was too technical to for him to show me. All I have to do is call customer service, and they’ll be right out. Well, surprise surprise, it happened again. Now twice since I’ve owned the bed.which has only been 9 months. I call, long story short, they have to charge me $80 every time they have to come out because it’s not covered by the manufacturer guarantee. And that the problem was something on my end. I changed the batteries. Do NOT trust Bob’s. I would have thought a $1000 bed would last longer then 9 months.
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#1499812 Review #1499812 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$1000
Preferred solution
Let the company propose a solution
Purchased a furniture item. The item was delivered and once opened I discovered it was damaged. They would pick the item up from my home for a charge due to the inconvenience. They refuse to refund money for any reason; they will give a store credit to be used within...
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Review
#1498065 Review #1498065 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective
Loss
$5000
Preferred solution
Full refund

Delivery guy stole my ring | Bobs Discount Furniture review from Madison, Wisconsin

Can't believe Bob's discount furniture wouldn't do anything about this issue. The Delivery men you hired stole my wedding and engagement ring. You are one horrible company. We will never spend any time from your store ever. Karma will go to your business and to the guy who stole from us. We work hard and save a lot to get that ring. Shame on you.
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Review
#1497717 Review #1497717 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Poor customer service

A chair mechanism -part broke ( $5-10) ,not covered under goof proof | Bobs Discount Furniture review from Warwick, Rhode Island

3.8
Details
I was told the entire mechanism has to be purchased for $175.00 by me to repair the chair. NO THANK YOU. IF the chair was accidentally broken it would have been covered. Does that make sense?
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Review
#1490943 Review #1490943 is a subjective opinion of poster.
Product
Bobs Discount Furniture Recliner
Pros
  • I liked the employees
  • I liked the products i have purchased
Cons
  • I was not happy with how the warranty was honored
1.0
Details
I have two issues, the 1st on is one day after we got $3000+ worth of furniture, my sons bed, a queen sized bed, he slept on it that night rolled over and both side beams broke, and the metal frame bent, he wasn't doing anything but sleeping and he only weights 90...
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Review
#1490505 Review #1490505 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Couldnt help me | Bobs Discount Furniture review

2.6
Details
Yesterday i bought a 3 set sofa that caused quite a bit, and twinn size bed, the peoole there are friendly but unfortunate they couldnt help me with a discount or atleast no tax, the said bob ( the owner) told them no discount for anyone, be nice if they could of worked for me, so sad not 100 percent a happy customer, , Bob hope u read this, try to work w your custoners, and dont tell me discount is already applied to price, cause was quite a bit, wife wanted it so we ended up getting it Sad
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#1489013 Review #1489013 is a subjective opinion of poster.

HORRIBLE SERVICE | Bobs Discount Furniture review from Akron, Ohio

1.0
Details
HORRIBLE COMPANY spent 4200 dollars and I received all damaged items. Customer service is horrible!! Will never spend a dime here again
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Review
#1485916 Review #1485916 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set

Fraudulent leather | Bobs Discount Furniture review from Bridgeport, Connecticut

1.5
Details
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
Fraudulent leather - Bobs Discount Furniture review
I purchased a leather sofa???and love seat. My sofa is 3 1/2 years old and barely sat on as much as my love seat and suddenly my sofa starts to peal in various places. I spoke to customer service and he claims my warranty was out and suddenly found it. Tells me to send pics and they will get back to me, I submitted pics 3 times and never a reply after 3 weeks. I called and was told they only cover the leather for one year and there is nothing they can do. It’s clearly a manufactured problem that only one sofa is doing this. I have two bosses who brought the same sofas for there waiting area and nothing like this has occurred. ***
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#1485218 Review #1485218 is a subjective opinion of poster.