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1.0
Details
Bob’s delivery men stole my Diamond engagement ring and wedding ring, gold earrings that match my necklace and my mother inlaws ring that she gave to me. Those people violated us and bob’s furniture won’t do anything about it. I was moving stuff from my bedroom to make...
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Review
#1483760 Review #1483760 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Bad quality

Very bad experience past 2 mths. | Bobs Discount Furniture review from Lowell, Massachusetts

1.0
Details
I ordered for the bed with a massage frame. 1st delivery i got box springs. Had to return for $109 delivery. Paid another $109 for delivery of another base & still got the wrong one. 2nd delivery was done with a frame but not the massage one I had requested. Now i need the massage frame & I cannot get anyone at bob's to complete my order. If it goes to 3 mths & i cannot get my massage frame I 'll opt out of the loan & inform Better business bureau. Thank you.
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Review
#1481811 Review #1481811 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service

Discusted | Bobs Discount Furniture review

1.0
Details
Bed bugs found in the boxspring of my bed... Bed was brought in July. 6 months later the box soring was infested. I found a few on my bed. I went t and bought products to kill, washed all the laundry, toels etc. I called an exterminator. No bed bugs in my home except in the box spring.... I calked Bibs customer 2 hrs on hold and the rudest people ever... They also have an internal report that the customer does not receive. I will never ever buy again and will kake sure that everyone I know and more wilo be told
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Review
#1479467 Review #1479467 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
I bought a couple of items from bob's such as big dining table set, two memory foam mattress, two chaise last two months ago.Everything was good.Last month I stopped by at the store to buy nightstand tried to make sure that they have them in stock.They have three of...
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Review
#1478407 Review #1478407 is a subjective opinion of poster.
Product
Bobs Discount Furniture Nightstand
1.0
Details
All my furniture from them fell apart. They give you the run around between goof proof that's a joke and Bob's that's a even bigger joke. The techs they send out doesn't know the difference between a manufacturer defect and a bed that's broke due to accidental damage....
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Review
#1473385 Review #1473385 is a subjective opinion of poster.

Recliner sfa | Bobs Discount Furniture review

1.5
Details
The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech. Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture warranty. Which cannot be accepted. I also have their accidental damage warranty but when some problem is with manufacture they need to take care of that instead of telling customer to check with accidental warranty company
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Review
#1468775 Review #1468775 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality
1.0
Details
Furniture feel apart after 3 months, they will not replace - Bobs Discount Furniture review
Furniture feel apart after 3 months, they will not replace - Bobs Discount Furniture review
I called and they sent a "technician" to investigate. He said it was not a manufactures defect so they are doing anything about it. The chair was not even 3 month when it feel apart. It is a swivel recliner that you have to pull on the lever to set back wards. It is...
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Review
#1460488 Review #1460488 is a subjective opinion of poster.
Product
Bobs Discount Furniture Chair
Cons
  • Poor customer service-poor quality
Reason of review
Bad quality
Loss
$450
Preferred solution
Full refund
Tags
  • Defective Merchandise At Bob s
  • Thieves
1.0
Details
I will add to this that this is far and away a huge scam. I spent thousands of dollars on a leather couch that 2 years later started fading away in multiple spots. After reporting this to Bob's they sent someone to my house and I was told that the sun may have caused...
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Review
#1458877 Review #1458877 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Furniture
  • Useless warranties
  • Quality of product
Reason of review
Warranty issue

Did not fix my ripped couch | Bobs Discount Furniture review from Harrison, New Jersey

Bought a sofa had goof proof had a tear in it and was told it was not covered. This place is a ripoff .will never go back.
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Review
#1455301 Review #1455301 is a subjective opinion of poster.
Product
Bobs Discount Furniture Outback Fabric Sofa
Reason of review
Warranty issue
2.5
Details
The customer service is pathetic once they have their money. And NOT working people friendly! In the store was fine, but after that things fell apart. We went into the store and Patricia helped us. We ordered about $3000 of furniture on January 12th. Delivery was set...
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Review
#1452386 Review #1452386 is a subjective opinion of poster.
Product
Bobs Discount Furniture Loveseat
Reason of review
Not as described/ advertised