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Bonded Leather Failure | Bobs Discount Furniture review

Bonded Leather Failure - Bobs Discount Furniture review
Bought a bonded leather sofa set from My Bob's. After a few years the bonded leather started to peel apart. Contact My Bob's but was told I had no recourse since I was outside the time frame for their manufacturer's warranty. I have purchased a lot of furniture from them in the past. Will no longer purchase anything from My Bob's. They suck big time!!
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Review
#1452135 Review #1452135 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Pros
  • Movers
Cons
  • Poor quality of sofa
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
Hi there, I am having so many issues with Bob's and this BS Goof Proof warranty. I had purchased $6000 worth of furniture back in 2014 and have had many issues with my furniture since then. I even contacted Guardian insurance to put my expensive addition of Goof Proof...
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Review
#1444853 Review #1444853 is a subjective opinion of poster.
Reason of review
Warranty issue

Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch! | Bobs Discount Furniture review from Totowa, New Jersey

2.2
Details
Still trying to have them responded to us about our couch which is under warranty. It's not even four years old and the leather is peeling off the couch! - Bobs Discount Furniture review
Our reclining couch which is under warranty the leather is peeling off all over. Its not four years old yet. Called the bobs goof proof protection plan which we pais extra for three times! They took my gmail address and told me that they would contact me which they never did! I want the couch replaced! It looks terrible
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Review
#1444157 Review #1444157 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality
I normally have had good experiences working with Bob's Discount Furniture and have even referred many family members to them. I purchased a power reclining love seat Dec 7 2018 as well as their "Goof Proof" protection plan. I noticed yesterday that there are small...
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4 comments
Anonymous
#1626176

After this posting Bob’s did not respond to you? Did they not do anything to assist “the customer” ? If this is so I am concerned about making a purchase from them.

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Review
#1438865 Review #1438865 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Warranty issue
Loss
$900
Preferred solution
Repair or replace at no additional cost.

Stay Away Furniture as JUNK JUNK JUNK | Bobs Discount Furniture review

1.3
Details
After 1 year the stuff is falling apart and will not honor there Goof Proof Plan that is the biggest crock of S!!!!!T going we were told if anything happens it would be covered the Tech came to the house and took pictures then call the service center before I could say hello the Tech was out the door and gone then the lady on the phone said that nothing was covered so now I'm stuck with a bunch of junk furniture THANK'S BOB I bet you didn't buy your furniture from BOB'S Discount furiture
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1 comment
Anonymous
#1781114

3 times came couldn't fix or wouldnt replace

Review
#1437413 Review #1437413 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$600
Preferred solution
do what you promise with your goof proof plan

Goof proof is a crick | Bobs Discount Furniture review from Cockeysville, Maryland

1.8
Details
My cup holder on my theater sofa cracked and has a chip out of it. When we purchased the warranty we were told e.verything would be covered for 5 years. When I called to see about a replacement I was told it is plastic and is not covered. The thing about thus is the controls are also in this cup holder. I will never purchase from them again. I am going to file a complaint with false claims to get you to buy goof proof protection. The lady I spoke with said plastic was not covered and she cited rollers and cabinet hinges and I told her this was neither one. She then told me that she would email me a copy of the policy which I have never received
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Review
#1436232 Review #1436232 is a subjective opinion of poster.
Product
Bobs Discount Furniture Gladiator Fabric Furniture Set
Reason of review
Warranty issue

Junk furniture. And worse warranty | Bobs Discount Furniture review from Joliet, Illinois

1.1
Details
Straight junk furniture and there goof proof warranty is a complete scam/ lie!!! Never buy this garbage again!!!!
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1 comment
Anonymous
#1781113

worst company

Review
#1433081 Review #1433081 is a subjective opinion of poster.
Reason of review
Warranty issue

Goof Proof policy is worthless | Bobs Discount Furniture review from Quincy, Massachusetts

2.6
Details
I have a sectional sofa. When the arm on the chase part cracked (I leaned on it while cleaning) they refused to cover it saying it was not an accident because I was moving it to vacuum behind it. Don't waste your money on these worthless policies.
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Review
#1428346 Review #1428346 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Warranty issue
Loss
$999
Preferred solution
Let the company propose a solution
1.8
Details
Bad business! - Bobs Discount Furniture review
approximately two months ago bought furniture set from Bob's in Deptford they delivered it was damaged on the truck or on delivery from the Warehouse. Nobody-knows. At this time now it's two months later they say that the items discontinued after sending out a part to...
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Review
#1424348 Review #1424348 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Damaged or defective
1.0
Details
not even two years ago i bought a sofa with recliner from there flushing,ny location with there so called goof protection, after 14 month that three seater sofa start srinking and the middle section is got collapsed, i complained to the company, told them about the...
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Review
#1421444 Review #1421444 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • I did not like there service
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Full refund