furniture customer service bobs service customer store delivery goof proof bobs furniture money

You really don't want to know | Bobs Discount Furniture review from New York, New York

1.2
Details
I have been trying to get another bed mattress this one is hard as a rock even though I rock might be softer and they're telling me I have to go to New Hampshire to get it that's *** for one I'm in Boston I don't drive right now and I'm recovering from knee surgery so that's total *** but that's the best you can do you haven't done your best
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Review
#1414974 Review #1414974 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality
1.5
Details
The mid wodden part of sofa is loose or cracked unknown . The part is internal so it cannot be fixed as per second tech. Their tech came twice both the answers were different.bobs customer service is so horrible they said it will not be covered under manufacture...
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Review
#1409874 Review #1409874 is a subjective opinion of poster.
Product
Bobs Discount Furniture Recliner
Reason of review
Damaged or defective

My chair broken | Bobs Discount Furniture review from San Antonio, Texas

Yes I try to contac them but no aswer
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Review
#1409323 Review #1409323 is a subjective opinion of poster.
Product
Bobs Discount Furniture Chair
Reason of review
Damaged or defective
Ordered three pieces only received two pieces didn't receive my recliner. paid over 3000.00 on order management stated sorry but it wasn't put on the order the extra money over 600.00 went for the good protect and delivery charges.The sales associate was new and the...
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Review
#1405224 Review #1405224 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Order processing issue

The place is a scam | Bobs Discount Furniture review from Woonsocket, Rhode Island

The place is a scam - Bobs Discount Furniture review
The place is a scam - Bobs Discount Furniture review
I bought a bedroom set 2 yeara ago and bought the 5 yr extended warranty and they will not fix the bed which fell apart and is a piece of junk. They told me they will not honor the warranty that we broke the bed.
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Review
#1403801 Review #1403801 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue

Sofa defect in material. | Bobs Discount Furniture review from Hicksville, New York

Sofa defect in material. - Bobs Discount Furniture review
Sofa defect in material. - Bobs Discount Furniture review
Sofa defect in material. - Bobs Discount Furniture review
Sofa defect in material. - Bobs Discount Furniture review
Having a problem with replacement cushions. Have five cushions in my home all on except a bowl manufacturer defects. Reached out to Bob’s about 12 times still waiting for answers. Have a good proof but does not seem to help. I will never purchase another product from Bob’s again
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Review
#1403581 Review #1403581 is a subjective opinion of poster.
Product
Bobs Discount Furniture Cushion
Reason of review
Damaged or defective
1.0
Details
The goof proof plan is a total scam sofa and love seat both have defects leather is worn away only after 2 years and will only give credit for the sofa and said love seat doesn’t meet the requirements, and the loveseat is worse than the sofa , poor customer service and...
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1 comment
Anonymous
#1593603

Hi, there. Did you get a credit for both the love seat and sofa or just the sofa?

Did you end up getting something else with the credit? What did you end up doing? Im in the same situation here.

I got credit for my love seat but not the sofa!!!! Pure scam!

Review
#1389960 Review #1389960 is a subjective opinion of poster.
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality

Bed bugs and goof proof | Bobs Discount Furniture review from Manchester, New Hampshire

1.0
Details
Im having the same problem and dont know where to start
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Review
#1386760 Review #1386760 is a subjective opinion of poster.
Reason of review
Bad quality
1.4
Details
Poor material vinyl deamination, Leather upper vinyl lower - Bobs Discount Furniture review
Poor material vinyl deamination, Leather upper vinyl lower - Bobs Discount Furniture review
Poor material vinyl deamination, Leather upper vinyl lower - Bobs Discount Furniture review
The vinyl lower on my leather recliner love seat has become the laminated and an eyesore and has caused damage Leggings And hosiery . They are calling this normal wear and tear but in reality it is poor material, this piece of furniture is about a year and a half old...
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1 comment
Anonymous
#1584376

Bad quality furniture. Their “top of the line”.

Is falling apart already with minimal use.

The vinyl attached to the leather is falling apart. Save your money and go to a different furniture store.

Review
#1384692 Review #1384692 is a subjective opinion of poster.
Product
Bobs Discount Furniture Loveseat
Cons
  • Useless warranties
  • You cannot talk to a representivie
  • Poor workmanship
Reason of review
Bad quality
Loss
$2200
Preferred solution
Let the company propose a solution
Tags
  • Flakey Leather
1.0
Details
My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire...
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Review
#1382640 Review #1382640 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Customer service attitude
Reason of review
Problem with delivery
Loss
$1100
Preferred solution
Price reduction