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Horrible costume service | Bobs Discount Furniture review from Fresh Meadows, New York

1.5
Details
Purchased a partial leather sofa with loveseat..and goof proof extended warranty..10 month later.."leather"started to bubble..DENIED AFTER REVIEW BY EXPERT..CAUSE DETERMINED..REGULAR WARE AND TEARE...STAY AWAY FROM THIS STORE..
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Review
#1380143 Review #1380143 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Bad quality

The bed smell. I have bad headache now | Bobs Discount Furniture review from Lindenhurst, New York

The bed smell. I have bad headache now - Bobs Discount Furniture review
I brought a mattress from bobs furniture store in coop city Bronx ny on 9-17-2018and the mattress has a loud smell. I started complaining about headache and feeling sick. I wash the sheet often and my place is clean so I did realize that my headache and feeling sick came from the smell of the mattress unit I went away on a trip and feel much better. The bed is comfortable but the smell is off and is the reason for my sudden headache and sickness
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Review
#1373827 Review #1373827 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality
We purchased a set a couches in March of this year, which makes them less then 6mths. one of the couches armrest collapsed and the seating sunk in. A tec came out very unpleasant and stood in front of the couch for 1 min and told me that someone would be back to us in...
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Review
#1368972 Review #1368972 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Bad quality
Loss
$499
Preferred solution
just come fix the couch or replace it
Tags
  • Everything Mentioned

Worst customer service | Bobs Discount Furniture review from Deptford Township, New Jersey

1.0
Details
4,268 on a bed and base. Delivered the wrong mattress. When I called the store they said the couldn’t help me because it was already in my house. I called their corporate office and was told I should have declined the bed which’s I didn’t know was wrong until I accepted it. Wish I would’ve read reviews. Bobs has the worst consumer reviews of any furniture store in NJ. Shame on me I guess. Please do not buy anything from Bob’s furniture they are the worst after you make the purchase.
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Review
#1365938 Review #1365938 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Not as described/ advertised

Sofa came with Bed Bugs | Bobs Discount Furniture review from New York, New York

1.1
Details
Bought a new couch from Bobs furniture in June 2018 and it’s infested with bed bugs.
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Review
#1363128 Review #1363128 is a subjective opinion of poster.
Product
Bobs Discount Furniture Loveseat
Reason of review
Bad quality
HIGHLY DISSATISFIED with this service. I purchased a sofa and love seat 1 year and months also purchased the warranty that basically covers the set for 5 years. My love seat broke suddenly also the reclining. I called the goof proof they said they will send a...
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2 comments
Anonymous
#1565071

Thank you for review on Bobs discount furn. Was going there this week for big purchase !!! You saved me , and I will look elsewhere as well !!!!!!!!

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Review
#1361158 Review #1361158 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Service
  • Warranty
  • Being treated this way on service
Reason of review
Damaged or defective
1.5
Details
Angry Hi everyone! Here is some information for anyone that is considering buying furniture from BOB'S DISCOUNT FURNITURE DON'T!! I bought a matching sofa and love seat power recliners from them and my sofa recliner broke due to a defect that they cant fix. So they...
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Review
#1360117 Review #1360117 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Pros
  • Furniture that i bought
Cons
  • Customer service
  • Them penalizing me because i bought a matching set
  • Having my time wasted
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • no caring
  • Store Credit Only
  • Very Poor Customer Relations
  • Goof Proo
1.2
Details
Worse ever - Bobs Discount Furniture review
Worse ever - Bobs Discount Furniture review
I purchased a bedroom set most expensive in the store 3 months later my bed ended up on the floor contacted them they send a technician who reinforced it with screws, for the last two years I have gone back and forth with Bob’s and guardian each say oh we don’t cover...
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Review
#1357648 Review #1357648 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Damaged or defective

A sofa | Bobs Discount Furniture review from Wilmington, Delaware

1.0
Details
My grandma just got a sofa from Bobs it had bed bugs all over and in side the sofa she's 78 years old
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Review
#1355033 Review #1355033 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality
1.4
Details
I purchased a bed from BOBS Farmingdale NY in 2016. The Bed was held together fine for the FIRST couple yrs but I had to move and to move I had to disassemble the bed. Before I could even do this I sat on my bed only to have it fall from under me on July 28,2018. I had...
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1 comment
Anonymous
#1588256

Going through this with the Mystic Bay bed. Made loud noises from day one.

Support legs won't reach ground. So surprise surprise broke. They fixed it. Support legs still don't reach so surprise broke again that night.

They have now fixed it again... Stil makes creaks... Just waiting for it to break again. By the way - last time they were supposed to replace the whole bed except the headboard.

Nope! Just added more screws and support legs that don't reach!

Review
#1354040 Review #1354040 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality