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We bought a couch and a love seat from Bob's. The delivery was not bad. The furniture looked good. Both the couch and the love seat had two cushions for each bottom. Not even one week after purchase both pieces sagged in the middle. When reported to Bob's they...
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Anonymous
007

The furniture version of a car thief huh? Brilliant analogy. Not.

Anonymous
Craig

If the sag in the cushions was due to a manufacturing issue, there would have been no need to purchase an extra warranty, all items are covered under a MFG warranty for no les...

#136980
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I purchased the Bob-O-Pedic King size bed with adjustable frame. Both matresses "Plush" When we recieved them, although both were marked plush. My wife complained that hers was hard compared to mine. You could not tell from the feel. I thought is was in my...
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fasco1
fasco1

In response to Craig - If you purchase 2 \"plush\" mattresses should they not be the same(within reason)? Also when you buy the adjustible bed, it is indeed 2 separate twin be...

Anonymous
Craig

Well who can guarantee everyone\'s comfort? Each person has their own preference. But I will tell you that if you had called before 60 days, you could have received a reselect...

North Dartmouth, Massachusetts
#136721
Reply to reviews
Bob's adjustable bed stopped working for my 83 year old mother. It was stuck in a sitting up position and we had to find another place for her to sleep. They then agreed to send someone out in two days. This is after Ihad already called two months before ordering a...
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Anonymous
Craig

Those power-bob\'s are definately a pain in the butt. It works great for some people, but alot of the times the circuit boards short out, depending on the amount of use it get...

#136668
Reply to reviews
I found this site and thought I would add - though this was a few years ago. Bob's delivery drivers backed up into our driveway and hit our cable line. They ripped it out of the side of our house and tore off shingles. We tried contacting several people in the...
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Anonymous
just wondering

i thought cable lines were supposed to be 14 feet?

#136652
Reply to reviews
bobs was supposed to deliver two rooms of children's furniture to my home today! My 19 year old daughter was home and instructed them to put the bunk bed set in the larger room and the twin bed in the smaller room! She went outside to finish cleaning a rabbit cage...
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Anonymous
My

Hey craig Genious where do you see anything about seat casings? :upset I don\'t have guardsman and you commented on the wrong article! :x

Anonymous
Craig

No doubt guardsman, like every insurance company, is not the most upstanding and helpful. And I would never recommend anyone purchase that protection plan. And you\'re right t...

#136464
Reply to reviews
Not even 1 year ago I bought a whole living room set. It starts when they deliverd, they deliverd damaged furniture, the delivery men call the store & tell them furniture is damage "no problem" they say we'll deliver another one for you, (coffee...
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Anonymous
BE

OK well, this guy is a ***....b/c I think $2000 for a living room set is perfectly acceptable. I bought a bedroom set for $2,000 (not including my mattresses). They did not pr...

Anonymous
LG

These complaints about Bob\'s cheap furniture crack me up...you get what you pay for, man. I needed a new living room sofa and chair and went to Restoration HW...pricey, but b...

#136280
Reply to reviews
On Aug. 20 I helped my daughter purchase her first piece of furniture. I advised her to buy from Bobs after watching his ads and knowing that his prices were reasonable and supposedly he stands behind what he sells. You know - the no gimmick store??? She chose a...
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Anonymous
me too

Sorry folks, Bob\'s makes money on that \"fake\" Guardsman warranty, just like K-Mart/Sears makes money on theirs. If Bob\'s won\'t make it right, they should dump Guardsman ...

Anonymous
Sally

I just called Guardsman a couple of minutes ago and spoke to Julie. She said wax is covered! I asked her to email or fax a copy of the complete Goof Proof coverage. She woul...

#136010
Reply to reviews
Actually looking for advise. I purchased a $300. gift certificate from Bob's Furniture in Dec 2007 as a Christmas gift for my 79 year old parents. Somehow my mom misplaced it and fears that she may have thrown it away. They went to Bob's in Warwick RI to...
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Anonymous
Craig

I will tell you this, I work for the corporate office, and whenever a customer asks me to give them a store credit (for whatever reason) on a gift card, I always tell them it ...

Anonymous
advocate

I would contact the dept of consumer protection in Rhode Island. I know in Ct we have strict regulaitons around gift certificates for store owners. Even if RI does not, there ...

#135503
Reply to reviews
I put an order in to get replacement cushions for my couch in October. I was told it would take 4-6 weeks which made me thin Thanksgiving., By the time Thanksgiving rolled around and passed I started calling to see where they were. I recorded the amount of phone calls...
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Anonymous
Anonymous

I bought 2 bedroom sets, including mattresses, and a living room set. His cushions for the sofas are no good, they went flat after just 2 years, absolutely no good. I would ne...

Anonymous
Noelia

Hi i was wondering if anyone knew of how to get bobs replacement coushions just the covers for a brown sleeper sectoonal

#135402
Reply to reviews
Bob's DISCOUNT Furniture is called that for a reason. The couch I ordered was delivered with a hole in the fabric; when I asked for a new one they said they didn't have another one like it,and would send some one to repair it. We could not schedule a time to...
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Anonymous
Dave

We just had our sons \"Big Boy\" bed delivered to our home. We were building it up, no more crib and all that. The delivery came and there are surface scratches on the capta...

Anonymous
Craig

Well if they didn\'t have another like it, I assume it was a special order. Otherwise all in-stock items are always available. I take it you agreed to have a technician come o...

#135388
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