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We purchased a table from Bobs Discount Furniture on Saturday so they were supposed to deliver it on Monday between 8am and 12 pm. My husband stayed home all day waiting for the delivery. So at 12 pm he called them to ask about the delivery. But all their phones in the...
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I had the WORST experience with Bobs Furniture, and would not reccommend it to anyone. Anyone. I purchased a sofa and loveseat Mid February, it was to be delivered that Friday. Week 1, it was never loaded onto the truck Week2, cancelled due to weather Week3,...
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I purchased the fairfax living room set about 9 months ago. it is so uncomfortable and cheap feeling. It is not anything like what I sat on in the store. I was wondering why you have a product in your showroom that won't be the same product you get when purchased....
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Anonymous

Matt I\'m really sick and tired of people making false or *** comments on this site. The Fairfax living room set is made in the USA. Not the best set i ever seen but it is made in ...

Anonymous

Anonymous Hello, I would like to play the devil\'s advocate....why would you buy furniture from a store that gets just about everything from China? What kind of quality are you ex...

I purchased a livingroom set on 1/4/08. It arrived 2-3 weeks later because of inventory. The set arrives and the drivers damage my wall. Also the couch was broke. Bobs paid for the wall and set up a swap on the couch. When they brought the 2nd one a leg was broke. They...
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Anonymous

Kip We bought a brand new living room set from Bob\'s Discount Furniture, and within days the rug started shedding badly. Tried to talk to our salesman, but he told us, not his p...

Anonymous

bobs shopper Same happened to me. Bad delivery policy and nobody to fix issues. BOB. If you read this YOUR STORES DELIVERY SUCKS. ... YOUR AWEFUL AT CUSTORE SERVICE! No repeat buyer h...

I bought a king Bob-O-Pedic on Sunday. They set up delivery for Tuesday 1 to 4pm. They showed up at 11am - of course no one was home. After speaking to 3 customer service reps it was recheduled for Thursday 1 to 4pm. At 530pm on Thursday after not receiving the matress...
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Anonymous

kal stay away, run don\'t walk, I was told that almost all of bob\'s furniture comes direct from the Carolina\'s, if that is true then the people making it must have and IQ of th...

Anonymous

FurnitureQuest Too bad to hear of your experience. Everything we\'ve ever heard about Bob\'s Discount Furniture has always been very positive. They must be doing something right with all the...

after 3 years my king sized bobbybear mattress has body forms in it. ive emailed and phoned coster service at least 9 times and went to the store where i purchased it . no one returned any of my calls or emails and the store said they would email customer service to...
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Anonymous

Lynnie I just recieved a phone call from QVC stating they noticed I had a high return rate. Im wondering if that No Hassle Return policy is what they say it is. I've been with the...

Anonymous

dave bonner its likely you didn\'t turn the mattress AND flip it on a regular basis. They don\'t make things like they used to so following maintenance schedules becomes more important. ...

We bought a leather living room set from Bob's and after 2 years the leather began to peel off. After waiting on hold for customer service for an hour they finally sent someone to come and look at it. He said there was nothing they could do to fix it and they...
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Anonymous

Tim No company that peddles junk--as Bob's does--will stand behind it. Think about it. And people actually pay more for the goof proof which does nothing. When you spend more for ...

Anonymous

Bob's is a big time rip-off! Furniture is ***, warrantys will not be honored, customer service is rude. You get what you pay for! I hope he gets sued, the company folds & all his ads get pulled from TV.

My wife and I embarked on a quest for new living room furniture this past Sunday, at the time we didn’t know it would be a quest, but isn’t that always the way it turns out? And it all started so harmlessly... After many months of diligently saving for new...
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Anonymous

SkumChiken Dearest Former Sales, I have indeed worked in sales for many years, and have also managed a sales staff. I believe this gives me the qualification to expose the very unskill...

Anonymous

former sales clearly you have never been in sales, and don\'t understand that a salesperson NEEDS to be available to you WHEN you need them. Which, logically means they need to be within ...

I bought a sleeper sofa from Bob's Discount Furniture and I was given a day and 3 hour window for delivery. On the day of delivery I was told my furniture would arrive between 06:45 and 09:45 hrs. I waited until 10am and called asking where my furniture was and I...
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Anonymous

Suzy My first thought was similar to Derek\'s comment. How can a person with such poor grammatical skills manage to earn $500/day? Maybe I\'m in the wrong line of work!

Anonymous

Derek Regarding the original post, I don\'t understand why someone who makes $500/day would shop at Bobs in the first place.

I had previously complained about a problem with Bob's Discount Furniture's Customer Service Department. I still think they suck, but we decided to go see the Manager at the store we bought the mattress and box spring from and he couldn't have been nicer or...
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