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after 3 years my king sized bobbybear mattress has body forms in it. ive emailed and phoned coster service at least 9 times and went to the store where i purchased it . no one returned any of my calls or emails and the store said they would email customer service to...
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Anonymous
Lynnie

I just recieved a phone call from QVC stating they noticed I had a high return rate. Im wondering if that No Hassle Return policy is what they say it is. I've been with the...

Anonymous
dave bonner

its likely you didn\'t turn the mattress AND flip it on a regular basis. They don\'t make things like they used to so following maintenance schedules becomes more important. ...

#115068
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We bought a leather living room set from Bob's and after 2 years the leather began to peel off. After waiting on hold for customer service for an hour they finally sent someone to come and look at it. He said there was nothing they could do to fix it and they...
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Anonymous
Tim

No company that peddles junk--as Bob's does--will stand behind it. Think about it. And people actually pay more for the goof proof which does nothing. When you spend more for ...

Anonymous
Bob's is a big time rip-off!

Furniture is ***, warrantys will not be honored, customer service is rude. You get what you pay for! I hope he gets sued, the company folds & all his ads get pulled from TV.

Andover, New Hampshire
#114278
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My wife and I embarked on a quest for new living room furniture this past Sunday, at the time we didn’t know it would be a quest, but isn’t that always the way it turns out? And it all started so harmlessly... After many months of diligently saving for new...
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Anonymous
S***Chiken

Dearest Former Sales, I have indeed worked in sales for many years, and have also managed a sales staff. I believe this gives me the qualification to expose the very unskill...

Anonymous
former sales

clearly you have never been in sales, and don\'t understand that a salesperson NEEDS to be available to you WHEN you need them. Which, logically means they need to be within ...

#113932
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I bought a sleeper sofa from Bob's Discount Furniture and I was given a day and 3 hour window for delivery. On the day of delivery I was told my furniture would arrive between 06:45 and 09:45 hrs. I waited until 10am and called asking where my furniture was and I...
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Anonymous
Suzy

My first thought was similar to Derek\'s comment. How can a person with such poor grammatical skills manage to earn $500/day? Maybe I\'m in the wrong line of work!

Anonymous
Derek

Regarding the original post, I don\'t understand why someone who makes $500/day would shop at Bobs in the first place.

#113582
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I had previously complained about a problem with Bob's Discount Furniture's Customer Service Department. I still think they suck, but we decided to go see the Manager at the store we bought the mattress and box spring from and he couldn't have been nicer or...
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#112852
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I hear you. I have gone through the same deal with a two part TV hutch. Stayed home and waited for delievery, they deliver 2 tops, gave me a hard time about ordering the right piece, get call about delivery, wait, they show up, wrong piece again. I then cancel the...
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Anonymous
Vincent Caravello

Distribution Solution.org / Flatratemoving.org 637 Ashford Ave. Ardsley, NY 10502 (914) 693-0009 (888) 693-0009 (866) 69...

#112655
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I purchase a living room dinning room and entertainment unit on 11/30/07 delivery was scheduled for 12/3/07 it came damaged redeliver 3 days later damaged again only i sorry from cust service. redeliver on sat colors off need to reschedule not to mention packing...
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Anonymous
Waiting for furiture to be fix

I bought a living room set from Bob\'s Sofa & Loveseat. It was deliveered Decemer 17, 08. By January 17, 08 it had started to fray. I called customer service and was on hol...

Cat Attack
Cat Attack

I hear you! We bought a mattress from them and both took the day off when it was supposed to be delivered. They called us that morning to say they couldn\'t find the mattres...

We bought a mattress from Bob's Discount less than 5 months ago and after about 4 months we notice that we are waking up with back and leg pain. When we examined the mattress we noticed that there is an impression where we are both sleeping. We called Bob's...
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#111768
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