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Bob's Discount Furniture at Totowa | Bobs Discount Furniture review from Newark, New Jersey

I just want to give a shoutout to Mr Lee Richards for his outstanding service. I went to Rte 46, to find a recliner for my sister, he made her feel comfortable and assisted us finding a good one matching her sectional set.Mr Lee Richards is a good asset for the company.Uranie D.
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Review
#1228371 Review #1228371 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Good customer service
1.5
Details
i had bought a sofa from this store, and this past saturday or monday ( i can't remember) i called to make a claim and they scheduele me for the next thursday (wich is today) from 1:45- 3:45pm i took the day of from work to wait for my service, when i decide it to call...
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Review
#1227561 Review #1227561 is a subjective opinion of poster.
Service
Bobs Discount Furniture Sofa Repair
Reason of review
Poor customer service
Bought a console for Bob's on Flatbush Brooklyn wasn't five month the glass start falling out. I should have learned from that but i decided to give them the benefit of a doubt. I bought a leather sofa love seat set. I did not even finish paying off for the set. the...
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Review
#1225669 Review #1225669 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Damaged or defective
i arrived at Bob's on Route 46 to purchase a bedroom set however i met this gentleman in the pit and although I was not able to find a bedroom set he provided QUALITY care with questions regarding furniture, colors and he shared his own personal stories just to show...
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Review
#1224687 Review #1224687 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Good customer service
1.7
Details
Purchased dinning room furniture last weekend with the main question expressed at time of purchase. Can this be delivered before the holiday. Delivery was made and China cabinet was damaged and never even entered my home. Delivery man called Bob's before even leaving...
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Review
#1222534 Review #1222534 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Poor customer service | Bobs Discount Furniture review

1.0
Details
Bought furniture. Table broken. Week later delivery, table not on truck. Week later pick up in store, scratched. Now gotta wait another week. No one wants to help
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Review
#1221196 Review #1221196 is a subjective opinion of poster.
Product
Bobs Discount Furniture Table
Reason of review
Damaged or defective
2.6
Details
My name is Paul Tremblay at 1567 Main St. in Berlin,NH03570 I was scheduled for a mattress (faulty) inspection on March 8th 2018..no-one called, no-one showed up... Icalled to reschedule and the date was set for March 29th 2018..no-one called so Icalled to confirm and...
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Review
#1221084 Review #1221084 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Pros
  • Mattress originaly
Cons
  • Being treated this way on service
  • Being treated wrongly by service
Reason of review
Poor customer service
Preferred solution
inspect mattress and rep can make decision

Very very unhappy | Bobs Discount Furniture review from Saint Peters, Missouri

I got a living room set and at first Look nice but so uncomforable y husband hhad to fix right arm wood holding arm and back togeather broke i only had this for one year I will never buy from Bobs again not happy.
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Review
#1220860 Review #1220860 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Bad quality

Not happy | Bobs Discount Furniture review

I got a living room set a year ago i have been so disapointed with it its junk I will never buy again there I should have stayed with Jordans furniture Now I know.
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Review
#1219587 Review #1219587 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Bad quality
1.2
Details
I have had nothing but problems with the quality of workmanship of there furniture since day one of purchase in August of 2016. They have cost me over 12 days of missed work without pay, and I’m a single mother already struggling to make ends meet. They have deliver...
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Review
#1218581 Review #1218581 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Damaged or defective