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I was at the Bob's in Manchester NH and the salesman "Louis" was very rude to me and my mother, he acted like we were interrupting him when we made a purchase...guy has an anger issue or something, he said hed have someone help us get our purchase to our car...which...
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1.0
I didn't like
  • Everything
#1009521
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I just purchased a dinning room set, after reviewing the negative comments hoping I don't fall into this category. Should have done my homework first, I will let you'll know about my experience. WORRIED.........The set is a beautiful set I live in Illinois Bob's...
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Anonymous
Anonymous

Hopefully you will have a better experience than ours. When the table comes in make sure that you inspect the wood grain on the top. Ours had 3 large marks on it, looked li...

#1007707
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My mom bought a couch and got the warranty for it and was told if anything happens to it she can get replacement or fix. Well her cushions happen to start popping thru the cushions so we called them and told them and were told that the warranty (which was still within...
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Anonymous
Anonymous

Tell them you will be filing a Small Claims Court Claim and they will likely honor the warranty. If they don't, file a civil lawsuit in your County Court or the County you bou...

2.3
I liked
  • Sales rep
I didn't like
  • Fact that i wasted money on a warranty they will not honor
#1002257
Reply to reviews

Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#978779
This is the worst store to shop at. How come i spent $3,000 for a bed and still dont have it. A towel rack is in the way, why they cant deliver it. Call customer service and all she can say we will send a new crew next week. What kind of bull they running
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Short Review for December 08, 2016

Bobs Discount Furniture
#969614
Leg fell off dresser with mirror, the furniture wasn't a year old, and was never moved before. I was told it was an accident due to my neglect, but i can go through a third party insurance, because i brought the overpriced insurance that not worth anything. Im just glad i didn't buy the bedroom set my wfe wanted, NEVER AGAIN !!!!!!!
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Bobs Discount Furniture Furniture Set Review

Bobs Discount Furniture
#956752
One-year-old dining room set all the leather chair has started ripping and wearing at the Sam's was denied claim paid for the goof proof protection they would not honor
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Bobs Discount Furniture Delivery Service Review

Bobs Discount Furniture
#947394
Same experience in North Hills Pa. The tracker is full of ***..changes to a later time every time you check...now the truck is stuck in the mud, it hasnt rained in days...so waiting for a tow truck which theyclaim maytake an additional 2hrs.and deliveries before mine...so what now its 6 p.m. what furniture by 12 midnight....
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It should be called Bob's Furniture of ***. We went furniture shopping and went to Bob's we really liked the items that we purchased and was excited to receive them. First time they delivered the ottoman that we ordered had broken hinges and a side table had gouges in...
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1.8
I liked
  • Sales rep
I didn't like
  • Managers
  • Customer service
#1002214
Reply to reviews
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
I purchased furniture to be delivered January 4th. All went as planned until the delivery crew hit my cable line while leaving in the delivery truck. They never stopped to acknowledge the damage. I called Bobs and placed a claim. I was then informed Bob's uses Diakon a...
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Anonymous
Anonymous

I'd call Bob's and threaten an all out social media war! It's ultimately HIS responsibility! He needs to hire insured and/or bonded delivery contractors! I'm in Arkansas, but...

1.6
#1001874
Reply to reviews
Brought a living room set about 3 months ago. The quality is very cheap. The cushions already need filling. They made 5 trips because everytime they came they delivered the wrong stuff. The delivery guys just dropped off my lamps still inside the box didn't even bother...
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Anonymous
Anonymous

Seriously, you need someone to set up your lamps for you?

1.0
I didn't like
  • Having my time wasted
  • Delivery guys that will not answer their phones
  • Being treated like garbage
#1000917
Reply to reviews
Okay my husband and I went to Bobs in Newington, what ever happened to this place it used to be awesome -- my cousin worked there and the sales people used to jump all over the furniture to get to you -- I was shocked -- haven't been in for a couple of years but...
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1.5
I liked
  • Not much
I didn't like
  • No variety
#996803
Reply to reviews
Well, Bob's sure made a big advertising splash into the Chicago market. Do yourself a favor and avoid this place at all costs. What they seem to offer is tolerably priced furniture, but our experience with the delivery and their customer service means you should run,...
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Anonymous
Anonymous

RM from Woodridge

2.1
#996797
Reply to reviews
Worst customer service. Do not even buy any furniture piece of ***. Even after buying goof protection extended warranty they do not cover. So called Technician comes to your house and report that its up to the standard and normal wear and tear which protection plan...
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1.0
#996770
Reply to reviews
I ordered a sofa and love seat that arrived as scheduled. This also came with 2 end tables and a coffee table. The day after delivery, I noticed the love seat was uneven, it did not fit together properly. I called and requested the love seat be exchanged. After having...
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1.4
#995418
Reply to reviews