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Couch fell apart | Bobs Discount Furniture review from East Lyme, Connecticut

1.8
Details
couch was suppose to be leather, but it is disintegrating. the "leather" is just falling apart. the worse part is I never sat on the couch. I live alone and just bought it for when my sister would visit so she would have a place to sleep.
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Review
#1676715 Review #1676715 is a subjective opinion of poster.
Cons
  • Poor quality
Reason of review
Bad quality
Loss
$800
Preferred solution
Let the company propose a solution

Bad peeling | Bobs Discount Furniture review from East Lyme, Connecticut

1.0
Details
Are so called leather couches are peeling after 2yrs.Purchased goof proof said it will cover everything , no it covers nothing total waste of money. The couch was deemed customer caused,we did sit on it.Defected material not covered by guarantees as promised.Service tech and supervisor no help at all. Never buy from Bob's again.
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Review
#1670811 Review #1670811 is a subjective opinion of poster.
Cons
  • Not standing by their product
Reason of review
Bad quality
Loss
$2
Preferred solution
Let the company propose a solution
Tags
  • Peeling Couches
2.5
Details

Update by user Oct 02, 2019

Terrible terrible products and craftsmanship, uncaring and dismissive customer service

Original review posted by user Oct 02, 2019

2 years ago we purchased a sectional sofa from this company, one of the worst mistakes of my life , 2 years later it is totally falling apart , in their own techs words it is...
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Review
#1670063 Review #1670063 is a subjective opinion of poster.
Pros
  • Good prices
Cons
  • Everything else
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • no caring
  • Living Room Furniture
  • Don t honor warranty
1.0
Details
Please let me know if there is a lawsuit i would love to jump on board. I spent $6000 there and its all garbage. The King size bed i purchased broke within 2 weeks of purchase had to wait 2 weeks for service the 1 week for parts. Then again 2 weeks later broke again....
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Review
#1668680 Review #1668680 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Cons
  • Not satisfied
  • Damages
Reason of review
Damaged or defective
Loss
$6000
Preferred solution
Full refund
Tags
  • Rip-Off

My purchase | Bobs Discount Furniture review from Saugus, Massachusetts

1.0
Details
My purchase - Bobs Discount Furniture review
My purchase - Bobs Discount Furniture review
We purchased a sofa and after 1 year it started peeling off! Because our warranty expired nobody can help us! Nobody cares! I paid for this sofa good amount of money! And they are stilling from me! No money no sofa! It’s trash!
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Review
#1665212 Review #1665212 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Pros
  • Furniture that i bought
Cons
  • Poor quality of sofa
Reason of review
Bad quality
Loss
$1500
Preferred solution
Let the company propose a solution
Tags
  • Bobs Discount

Bedbug infestation from bobs | Bobs Discount Furniture review from Secaucus, New Jersey

1.0
Details
My grandson was sitting on the couch and said something was crawling on him and immediately we got up to find it because the other kids keep saying something was biting them and low and behold we lifted the recliner and there was alot underneath so we checked the other pieces they were only in three out of 7 pieces of the sectional but it was in the new replacement pieces that bobs had just delivered two months ago.
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Review
#1662868 Review #1662868 is a subjective opinion of poster.
Cons
  • Run around and lack of communication
  • Supervisor that will not discuss problems
Reason of review
You infested my livingroom with beddugs
Loss
$3000
Preferred solution
Full refund

Bob's Discount Funiture is a scam. | Bobs Discount Furniture review from Neabsco, Virginia

Bob's furniture is scam and lies on there contact. Please involve me on this class action law suite. jordanbarry7777@gmail.com
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Review
#1662852 Review #1662852 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$2000
Preferred solution
Talk with a attorney to solve this issue
1.0
Details
I requested 2 services at Bob to tidy up or arm of my couch on the right side because I have insurance (which doesn't cost me a cheap signal) or the first one to drop the seam the guy came and did a lousy service, drop the same day he got it and second request was the...
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Review
#1659346 Review #1659346 is a subjective opinion of poster.
Pros
  • Furniture
Cons
  • Damages
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • Defective Merchandise At Bob s

Warranty sucks | Bobs Discount Furniture review from Queens, New York

1.0
Details
Bought a leather sofa set less than a year from the Glendale store My sofa has lost it's firmness and dislodge from the frame. I called customer service someone came and now told us my sofa is not covered under my warranty so why the *** you charge me 200.00 dollars for, your warranty is a joke. Shame on you Bob's furniture ripping poor people off.
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Review
#1659264 Review #1659264 is a subjective opinion of poster.
Pros
  • Close to home
Cons
  • Warranty is a sham
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • broken
1.5
Details
Not even a year and its cracked and fading. Goof proof doesn't cover and they dont treat this as a manufacture issue plus these sofas that I have the cushions never stay on they will not change even though my mom that has alzheimers has fallen off twice cushions and...
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Review
#1657433 Review #1657433 is a subjective opinion of poster.
Product
Bobs Discount Furniture Lawrence Leather Sofa
Pros
  • Prices and staff representing is good
  • Prices and atf represent well
  • Sales rep
Cons
  • Shady business practice
  • Dnt take us serioudthey hv staf talk tous like wrdumb
  • Run around and lack of communication
Reason of review
Return exchange issue warranty issue goof proof issue bad qualitypooer customer service related to employee to handle cust issues. Mom fell off sofa peeled and cushions do no ot stay on they are not taking me seriously shld I look fo legal advice
Loss
$1700
Preferred solution
Let the company propose a solution
Tags
  • Leather couch defective