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1.5
Details
i had bought a sofa from this store, and this past saturday or monday ( i can't remember) i called to make a claim and they scheduele me for the next thursday (wich is today) from 1:45- 3:45pm i took the day of from work to wait for my service, when i decide it to call...
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Review
#1227561 Review #1227561 is a subjective opinion of poster.
Service
Bobs Discount Furniture Sofa Repair
Reason of review
Poor customer service
1.7
Details
Purchased dinning room furniture last weekend with the main question expressed at time of purchase. Can this be delivered before the holiday. Delivery was made and China cabinet was damaged and never even entered my home. Delivery man called Bob's before even leaving...
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#1222534 Review #1222534 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.8
Details
I really wish that I had contacted these reviews prior to purchasing $ 3000.00 worth of product from them. I probably would have changed my mind. STAY AWAY - What this company has become is absolutely appalling? We have been purchasing products from them for over 10...
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Review
#1215882 Review #1215882 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Pros
  • Pam in manchester store
Reason of review
Poor customer service
Loss
$3000
Preferred solution
Let the company propose a solution
2.2
Details
Don’t spend your money on it - Bobs Discount Furniture review
Don’t spend your money on it - Bobs Discount Furniture review
Do not buy here!!! I bought a sofa in August and I have fabric issue in February! The store does not recognize the defect of the manufacturer and as a results, a sofa for $ 700, that’s only 6 months old, with a shipping cost of another $ 300 goes to the trash! For...
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Review
#1207464 Review #1207464 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Such professionalism. | Bobs Discount Furniture review

1.8
Details
Today my husband went to pickup our neice amd nephew purchase of mattresses. It took one hour and a half to bring the items to be loaded on our truck. Employees seem to be avoiding getting the items. Totally disappearing for periods at a time. So unorganized, and Bob has too many commercials to be conducting this unprofessionalism.
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Review
#1200776 Review #1200776 is a subjective opinion of poster.
Service
Bobs Discount Furniture Pick Up Service
Reason of review
Poor customer service
1.9
Details
I purchased a high-end bedroom set for myself and for my daughter as well. The top of the headboard of ours started to pealing after a few months. Then my daughter's drawer got a crack a few weeks after. I called them and they said they will send someone to take a...
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Review
#1194112 Review #1194112 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
Reason of review
Poor customer service
2.2
Details
Purchased a recliner/sofa in 2015. Have had several issues and after a struggle every time they have fixed the problem. In Oct/Nov 2017 we had seam separation and tears. They said our pets did it, which they didn't. They ordered us a seat at no cost and said they would...
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Review
#1189416 Review #1189416 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Let the company propose a solution

Mattress protector failed | Bobs Discount Furniture review

1.8
Details
Mattress protector failed - Bobs Discount Furniture review
My zip on mattress protector completely failed. It totally disintegrated in the inside and the mattress is stained. Wasted $100 hoping to keep the warranty.
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Review
#1180804 Review #1180804 is a subjective opinion of poster.
Product
Bobs Discount Furniture Mattress
Reason of review
Bad quality
1.8
Details
errible terrible terrible!!!! The in store experience is indicative of a 5 star buisness, however the delivery experience left something to be desired. The time I was promised was changed without my knowledge, and when I called to reschedule, the person on the other...
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Review
#1167671 Review #1167671 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Problem with delivery
Loss
$900
Preferred solution
Deliver product or service ordered
1.7
Details
I purchased furniture at Bob's 2 years ago in December. This past month, I had the frame of one of my couches fall out from under people that were sitting on it. I also had the arm of a chair break completely in half when getting up from the seat. I purchased the 5...
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Review
#1164597 Review #1164597 is a subjective opinion of poster.
Product
Bobs Discount Furniture Goof Proof Plus Protection Plan
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund