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Review in Furniture and Decor category from Derry, New Hampshire | Bobs Discount Furniture review

2.8
Details
Ordered a bedroom set, tv chedt came in black supposed to be white like rest of set. Scheduled redelivery . Recvd 4, hour window planned leave work to neet . They changed time to evening Then back again. Msny phone calls long wait times while they talk to depot Many lies and stories . Not willing to work with me . Needless to say i am suppoded to accomadate to whatever they say. Which i did and they changed and screw the customer.
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Review
#870289 Review #870289 is a subjective opinion of poster.
Pros
  • Furniture
Cons
  • To many stories lies
  • Customer relations
Reason of review
Problem with delivery
my daughter and my grandaugher and I wen to bob furniture with a 1000 doloar voucher o ge what ever she wanted from dta for her new aparmen firs we were told to ake the voucher paper to theme to have it filled out we were told that a sales man here handel all voucher...
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1 comment
Taylie
#1183239

Cannot read this....or understand this.... who wrote this, a toddler?

Review
#869741 Review #869741 is a subjective opinion of poster.
Cons
  • Being lied to
  • Giving wrong infomation on delivery
Reason of review
Poor customer service
Preferred solution
o be honest with the customer to allow them to decide if this is the roue you want to go and hopingthat this is resolved in a timeley manner i would of went beyond the call of duty for my customer to make sure m customer had a good expierence especialley
1.8
Details
Recliner sofa peeling off badly and broken spring - Bobs Discount Furniture review
Recliner sofa peeling off badly and broken spring - Bobs Discount Furniture review
I purchased a whole bedroom set and a recliner sofa from bob's furniture store. When purchasing, the salesman asked me to buy the 5 year goof proof warranty which will cover basically everything and if there is any problem that they will replace it for me so I did. My...
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2 comments
Anonymous
#1573884

don't all of u realize this is a discount furniture place! Do you really expect the same quality as raymor and flanigan or cardi's joardans eathan Allen ?

I'm mean really the stuff is half as much as those other places. It's discount!

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Review
#866149 Review #866149 is a subjective opinion of poster.
Cons
  • Product quality and useless warranty
Reason of review
bad quality and warranty issue
Loss
$800
Preferred solution
Let the company propose a solution
1.0
Details
THIS IS THE WORST FURNITURE YOU CAN BUY. I ONLY HAD THIS SOFA FOR 3 YEARS AND IT IS PEELING AT THE SEAMS. I ACTUALLY PAID FOR THE GOOF PROOF PLAN WHICH IS SUPPOSED TO COVER DAMAGE TO THE SOFA BUT WHEN I CALLED THEM ABOUT MY PEELING THEY SAID IT WAS A FACTORY DEFECT AND...
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Review
#865704 Review #865704 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Quality of product
Reason of review
Damaged or defective
Loss
$799
Preferred solution
Let the company propose a solution
I'm writing this to warn anyone thinking of buying "leather" couches. Contrary to what you think, $1,200 IS cheap: IF they were truly leather couches. One real leather couch would start at something like $5,000 to $6,000 and up! What you purchased was "bonded leather"...
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Review
#864227 Review #864227 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Bobs Discount Furniture Furniture Warranty Review

Very bad investment .. is worthless . Do not buy protection from Guardian at BoBs store
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Review
#858572 Review #858572 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Warranty
Reason of review
Not as described/ advertised
1.4
Details
So disappointed and dissatisfied with this company. Purchased a Sierra couch 26 months ago, and it was always a problem. Cushions ripped and they eventually brought us new ones. Now the frame is broken. Customer service requested photos which we provided. They lost...
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Review
#858232 Review #858232 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Fact that i wasted money on a warranty they will not honor
Reason of review
Bad quality
1.5
Details
Bobs Discount Furniture Sofa Review from Saint Charles, Maryland
Bobs Discount Furniture Sofa Review from Saint Charles, Maryland
Bobs Discount Furniture Sofa Review from Saint Charles, Maryland
I purchased a sofa and lift up ottoman on April 15, 2016. On May 15 it was delivered. Long story short it is the wrong color, missing legs (and no place to screw them in), missing springs, and the pillows are stuffed with what I can only describe as fake hair! I...
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1 comment
Anonymous
#1171015

We bought 10,000 dollars worth of furinure. They was here for 5 hrs.

Two broken dressers . Missing leg for the bed. I've never had such a bad experience with furniture like this ever and I have bought lots of furniture in the past. Never will we be going to Bob's.

What a joke!

Just hope the furniture lasts.

Review
#856186 Review #856186 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Reason of review
Bad quality

Bobs Discount Furniture Customer Care Review

1.0
Details
We purchased our furniture and literally have paid for it 3 times at this point. Supposedly a new manager is in charge and they want to credit our account 2 payments to make up for their billing issues and lack of proper disclosure when we purchased our furniture. BUYER BEWARE! This is not an honest company to do business to purchase from ever!
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Review
#854429 Review #854429 is a subjective opinion of poster.
Service
Bobs Discount Furniture Customer Care
Reason of review
Problems with payment
1.6
Details
I asked for delivery anytime after 5 during the week or a weekend. They scheduled it for 7:30 in the morning midweek, when we work. We explained this and they offered to cancel the order, but said we had to skip work to resolve it and there was nothing they could do....
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Review
#844204 Review #844204 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Pros
  • Price
  • Options
Cons
  • Customer service
  • Delivery
Reason of review
Poor customer service
Loss
$550
Preferred solution
Deliver product or service ordered