filters
state:
Show
city:
Show
product:
Show
Completely unprofessional! Had delivery scheduled for today for my mom to get her furniture. When the team came they said they don't have a parking spot right in front of the house so they can park and unload, took pictures of the street, rudely said 'bye bye' to my...
Read more
#1055772
Reply to reviews
I spent over 25000 dollars in bobs 2014 and they sneak the 5 year warranty on you along with the good pruff ads , three years latter my fire place with the small frige went out. They sent a text to my house and he told me some *** excuse it's an environmental issues...
Read more
Anonymous
Anonymous

*** artist

1.5
#1051674
Reply to reviews
Bob's Discount Furniture is absolute ***. We purchased a bed for Lizzie back in august. After a short time, the castors on the trundle of the bed broke because the materials and design were terrible. We paid for goof proof protection, so a repair technician came out...
Read more
1.6
I didn't like
  • Condescending attitude of the reps
#1049711
Reply to reviews

Bobs Discount Furniture - Cheap ***

Bobs Discount Furniture
#1054562
1.0
Details
It is the worst furniture I ever bought.
Comment
Show
Customer service
Delivery Service
Staff
Value for money

Bobs Discount Furniture - Broken sofa frame

Bobs Discount Furniture
#1040028
1.8
Details
I bought a seccional sofa few months ago the frame is so cheap the sofa is broken I called to let them know they send me a person he tooks some pictures and I called back they said itcan't be fix nothing I can do . This is the first time I bought at Bobs I don't recommend this store
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website

Short Review on April 11, 2017

Bobs Discount Furniture
#1033010
1.0
Details
Awful stole furniture from my home.
Comment
Show
Customer service

Living Spaces Sofa Review

Bobs Discount Furniture
#1032607
1.0
Details
Got a couch and the cushions are full of painful springs. I put claim in August 2016 and replacement cushions are still not delivered. When I call customer service o am on hold for Hours. So frustrating
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
I bought a bed. Simple enough you would think. First they had the wrong color. That got fixed, then they deliver the wrong bed! I try to refuse it and the delivery guys said to just leave it because Bobs does an "even exchange". I call customer care and The first...
Read more
1.9
#1049069
Reply to reviews
I had to deal with bobs for two weeks because you guys kept bringing me broken mirrors then a drawer on my dresser had knicks on it and you guys had to order the part the part never came then you had to bring me a new dresser and when given me a time that you would...
Read more
Shaggsloco22
***gsloco22

Honestly, with a name like Bob's Discount Furniture what the *** did you expect? Discount furniture, discount service.

1.8
#1046739
Reply to reviews
My wife and I recently ordered a bedroom set from Bob's. While shopping we were told that the bed we were ordering came in two varieties. Either with storage or just the rails. We asked the sales person to verify that what we were ordering did indeed come with wooden...
Read more
2.7
I liked
  • Price was reasonable
  • Movers
I didn't like
  • Employee knowledge
#1046403
Reply to reviews
Purchased bedroom 2015 set for my 14 yrs old son. This is the 3rd time it has to be replaced. Had to submit photos I did that. It's clear and cut manufacture defected. However, Bob's furniture rules are they do not refund monies once the Furniture leaves the warehouse...
Read more
Anonymous
Anomonus

Ive never had issues there, infact everything for me has been on the up and up, i guess it all depends on your attitude to the employees, i know if someone is rude to me im go...

I didn't like
  • Fact that i wasted money on a warranty they will not honor
#1044999
Reply to reviews
I also Purchased this table set from Bob's in Feb of 2015 had them out a number of times to fix the loose screws, and even replaced the set and still kept happening. Well, now April 2017 I had someone sit in the chair and fell the chair broke apart. Called Bob's sent a...
Read more
2.9
I didn't like
  • Defective furniture
#1040469
Reply to reviews
I called to get a bunk bed fixed that my sat on and it broke in half. They gave me the run around. We don't cover that call guardian so I did and they don't cover it so I had to call bobs back and demand they come out and fix it. 2 hours later I finally got a date. I...
Read more
1.0
#1038741
Reply to reviews
Called the store hoping for a repair, recliner 2 year old. We have no kids or pets so no good reason for this other then very bad quality. I bought a couch, love set and recliner for around $3000, should have stayed with vinyl but wanted a better quality and paid for...
Read more
#1037839
Reply to reviews