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I recently bought a reclining sofa and dinning set for nearly 1500$ and it got delivered on Thursday 03/23/2017. I reached customer care on Sunday 03/26 stating that the product is not satisfactory and I really got a bad back pain after using it for 2 days. Their only...
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Letitgo
Letitgo

So you didn't read the return policy before purchase? And whose to blame here? I would say you!!

Anonymous
Anonymous

maybe you should have tested the chair before buying it.

#1026538
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At the close of the sale of my Bobs furniture vanity I bought (which I love) the salesman wanted my e-mail address, said I'll give if he promises me that BOBS WON'T SELL MY INFO-he swore it would not be sold and said they needed it so I could track my order (which was...
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Greenfield, Wisconsin
#1025062
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I purchased a king size Bob O pedic mattress box springs and frame when the frame broke when the twin box spring broke and when the mattress sunken 2 inches within a years time everything cost me well over $1300 for everything bottom line everything broke you read my...
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Anonymous
Anonymous

John the manager at the North Plainfield location in New Jersey I don't know how people are supposed to run the place of business with such attitudes that they all seem to ca...

#1024774
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Bobs Discount Furniture Bed Repair Review

Bobs Discount Furniture
#1022112
1.5
Details
Bobs is the worst ever am still waiting for my kids bed to be fixed......i really feel like getting a lawyer
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Customer service
Product or Service Quality
Staff
Style and Design

Bobs Discount Furniture Customer Care Review

Bobs Discount Furniture
#1018669
1.7
Details
Treated very poorly POOR Service
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Bobs Discount Furniture Sofa Review

Bobs Discount Furniture
#1017784
2.5
Details
Purchased living room sectional with the "awesome goof proof plus" insurance. I called to file a claim on a thread coming out, a small teat and a recliner cushion losing its support. They told me none of it was covered. Onlybif it was an accident. I said of course it was an accident. No luck. Dont waste your moneynon the extra coverage not worth it at all.
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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
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Staff
Style and Design
Value for money
Warranty

Delivery Service Review

Bobs Discount Furniture
#1004119
1.0
Details
Driver sat at convenient store 2 miles away for 2 hours. When Bobs was called called asking WTH. SAID truck had a hiccup
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Customer service
Delivery Service
when I purchased my couch I got all the warranties extended the group within two years the couch broke the memory foam sunken I'm one of the back and cracked with all my warranties because I don't know how it happened they will not back up and replace anything I...
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#1024017
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Who do I call to get this credit, I get the run around; please help me. I call the numbers below to NO AVAIL. I really want to get this issue behind me and redeem the certificate. Please mail it to me or tell me how to redeem. This was given to me for the amazing...
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3.0
#1023739
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I recently purchased a Miranda ottoman that was too big for my living room. Wanted to return it for something else they woykdnt let me. Called Albany store still waiting for a call back it's been 2 weeks. Your customer service was very condisending and nor helpful at...
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1.0
#1023103
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Tried to purchase a dinette set that was advertised in store, on tv, and online, only to find out there is a 5 week back order and 2 week delay to deliver on top of that. I wanted to get my money refunded only to find out bobs has a hold on my funds and nobody was...
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1.4
I liked
  • Price was reasonable
I didn't like
  • No indication of product availability online
  • No indication of backorder
  • Customer service
#1022160
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Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Is be on the worst I bought to bedroom set from Bobs and my delivery was Tuesdays and my girls room was complete and not my son they never came with bed set my son room is still in the box is not set up and customer service want me to wait another week and my son have...
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1.0
#1020364
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I bought a bed from Bob's in 2013. Then I got cancer and couldn't get in the bed because it was to high. So I called bob's to get a adjustable bed and it wouldn't fit my frame so the 2 managers Jason's heard about it. They worked with me and took back my old bed with a...
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4.9
#1019929
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In 2014 I furnished my entire home from Bob's. The heat on the twin loveseat just gave up and did't work. I called and technician came out and said the pads needed to be replaced. However, in speaking to the customer service person, Shauna, they are not covered by the...
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#1019160
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