filters
state:
Show
city:
Show
category:
Show
product:
Show
Bad delivery, horrible customer service!! Experience in store was fine. Delivery of new bed was resceduled by Bobs due to bad weather which was fine. They arrived the next morning at 8am. Took our old box spring and mattress out, got wet, snow and sand on it and dumped...
Read more
1.3
#995328
Reply to reviews
Like many others, I will be adding my own experience with Bob’s Discount furniture. I will try to make the following events as accurate as possible with no embellishment to the facts. First, shame on me. Had I did my due diligence and not bought into the TV commercial...
Read more
1.9
I didn't like
  • Quality of product
  • No solution
  • No quality control
#994533
Reply to reviews
I purchased a sofa and love seat. In less than 2 weeks the seams began to tear. I called for a refund. They refused to refund my money. They would only exchange the items or give me a store credit. They kept referencing the disclosure I signed. No where in the...
Read more
1.0
#993376
Reply to reviews

Bobs Discount Furniture Furniture Set Review

Bobs Discount Furniture
#946158
1.8
Do not buy anything from this store. I ordered a verona queen bedroom set. The nightstand drawer was damaged. They offered to glue it back together because I can't get a new one or get my money back..I am forced to pay full price for damaged furniture .NEVER AGAIN
Comment Be first to start a discussion
Show

Bobs Discount Furniture Furniture Set Review

Bobs Discount Furniture
#944597
1.1
Had a bedroom set delivered Tuesday. One draw on the dresser not working, scratches on my bureau. Corner of my headboard wood chipped off. Not to pleased
Comment Be first to start a discussion
Show

Bobs Discount Furniture Customer Care Review

Bobs Discount Furniture
#908379
1.5
Bobs furniture has the worst customer service the sales lady followed us around and only spoke to my boyfriend wouldn't give me time of day I'm the one that's buying the furniture then the store manager did the exact same thing. We were both so aggravated we left it was such a bad experience we will never shop there again
Comment Be first to start a discussion
Show

Short Review for August 21, 2016, Pc_bad_quality

Bobs Discount Furniture
#904825
Worst furniture I have a boy will never deal with Bob's and again also terrible customer service
Comment Be first to start a discussion
Show
i bought a mattress and box spring got a text message delivery was wes 4 to 8 cleaned out the room threw the old mattress away lost 4 hrs of work and they never showed I called bobs at 6 they told me to wait till 8 at 815 spoke to a manager and she told me there was...
Read more
#985504
Reply to reviews
Purchased a dual power reclining sofa fot about $1000. Delivery day comes - sofa comes in two sections. They bring the first section in. Waiting for them yo bring the second section in when I'm told that they put the wrong second piece on the truck. Half was leather...
Read more
1.5
#982997
Reply to reviews
Spent about 3,500$ on a living room set and the 3 seater has caved in the middle and springs are coming through and its only two years old, already had a bobs technician come out to repair it and i watched him drill more wood beams on the bottom to support it, but it...
Read more
#978422
Reply to reviews
I have purchased from bobs for many years , never have I experienced what I have today. I was expecting a delivery today, planned on being home all day. By 1030 I still did not get a call with a delivery time, ok. No big deal. Around 1105 I heard a truck going down my...
Read more
Anonymous
Anonymous

Sounds like your fault for not updating your phone number ***...

#976890
Reply to reviews
Ok, so after 2 visits to the nearest Bobs furniture store to measure our sofa and check it out, we decided to purchase one, even after reading all the negative reviews about customer service. The price was great, we got a call saying our sofa was going to be delivered...
Read more
1.0
I didn't like
  • Delivery did not show up
  • Delivery guys that do not show up
#975792
Reply to reviews
Hi, my name is Nitin Sharma and I have purchased Queen size storage bed (costed $500)from Bob`s furniture in Jan 2016. Since Jan i am having severe back pain so I thought its because of Mattress so I upgraded my mattress to firm one and it costed me $1200. I was...
Read more
2.5
#973192
Reply to reviews
Can't even express how disappointed I Am in your company, I've been given assurances now 3 times that I would receive the remainder of my furniture that I am currently paying for . I was told by your manager that December 12 would be the next available date . Have not...
Read more
1.6
#971450
Reply to reviews