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We made a huge purchase from Bob's Discount Furniture and arranged for it to be delivered on 8/26/17 so that we will have enough time to move everything in our new house by 9/1/17. Side note: We had to move out of our old unit by 8/31/17. When I received the time frame...
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1.0
I liked
  • Sales rep
I didn't like
  • Customer dissatisfaction resolution
  • Product quality and useless warranty
  • Furniture
#1104478
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I purchased the laredo becroom set and on the first deluvery , 4 out of the 5 pieces had to be returned do to damages, the second delivery 1 of the 4 pieces came more damaged than the first one. Then when call customer to complain they my would be delivered again yge...
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#1103912
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I purchased a new style bedroom set and within months the drawers kept locking on me After several service techs I asked to exchange them due to faulty locking system Bobs told me they would only return one piece of the set- when three pieces have this locking system...
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1.5
#1095647
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Bobs Discount Furniture - Excellent

Bobs Discount Furniture
#1124713
Sam was Very friendly and knowledgeable.
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Bobs Discount Furniture - Horrible

Bobs Discount Furniture
#1122128
1.0
Details
Mattress damaged after 1 week,,rude customer service,,will never shop again,,wished i posted on facebook before purchasing,,everone had someting bad to say,,
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Customer service
Exchange, Refund and Cancellation Policy
Reliability

Bobs Discount Furniture - Karim salesman from Secaucus

Bobs Discount Furniture
#1116225
Karim is excellent knowledgable honest and attentive. I purchased a Catnapper recliner in the spring and because of his professionalism as a salesman i just ordered another one from him. He is personable but not high pressure exactly what i look for in salespeople. Thank you Karim!
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Bobs Discount Furniture - Split Queen size foundation

Bobs Discount Furniture
#1099261
It's made of cardboard & 1/4" balsam wood ABSOLUTE GARBAGE A 5 year old could have done better Bed frame also garbage & so is mattress
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I just had a terrible shopping experience with Bob's furniture delivery. First time, they sent wrong parts. Second delivery only delivered. The delivery guy refused to assemble the bed because he said he didn't receive assembly instruction in his notes. I called...
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#1092502
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Came to my building today and I am a handicapped driver/parker. One of Bob's Furniture delivery trucks was illegally parked and was blocking 3 (yes 3!) handicapped spaces. Solely to make their walk shorter to the building for the delivery. When I challenged them, they...
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#1091612
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Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
Bobs Discount Furniture - MOLD  underneath Bob O Pedic
My 15 year warranty with Bob's Furniture will not cover MOLD, Black mold growing deep inside and in a huge area of the bottom of mattress under the rubber zipper off mattress encasement. I was cleaning bedding and moving the mattress upward to lean against wall. There...
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3.5
I liked
  • Salesperson
I didn't like
  • Defective materials that cause mold to grow in memory foam
  • Denial of replacement matress
#1091386
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I bought a living room set 14 yrs ago and had no issue with it but I also spent good money on it have you ever heard the saying you get what you pay for and I also sold the living room set with no issues the couple cant thank me enough that bought it for 500 and im...
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5.0
I liked
  • I like shopping there
#1090626
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I had the best experience with my sales person Sharif. He made my shopping experience a joyful one.
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Anonymous
Annerkeei

Wow.what a phony review.Its so obviously fake. You state nothing but praise for the salesman. Is your sharif by any chance? What kind of furniture did you buy? Did it hold up ...

5.0
#1086914
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Ordered a bed set a month ago. Bob's repeatedly sent broken parts. Now I am waiting for the 4th delivery being scheduled next week which will be 7 weeks since the order was placed. Tremendous amount of time being wasted by waiting for delivery, trying to talk to...
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1.0
#1086819
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bought bedroom set--strong chemical smell that so strong i became ill with headaches and vomiting---i called and bobs told me they dont exchange furniture for that reason and that if i wait a few weeks the smell may go away-ive been sleeping on the living room floor...
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2.1
I didn't like
  • Furnitures smell and broken
#1079613
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