furniture customer service bobs service customer store delivery goof proof bobs furniture money

Your Manchester Store consists of nothing more than, "LIARS and THIEVES" | Bobs Discount Furniture review

1.0
Details
Bought mattress and box spring , Paid 89.00 for delivery "AND" removal of old mattress and spring which deliverymen refused to remove due to the "LIAR *** at the store whom had the unmitigated "GAUL" to call and "CLAIM" the charge was simply for delivery... If "IF" That's the way you "THEIVES" have in your infinite wisdom decided to "RIP OFF" the public you're absolutely "DISGUSTING"!!!... ***
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Review
#1526213 Review #1526213 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Cons
  • Disgusting liars
  • Ridiculously poor customer service or delivery service
Reason of review
Problem with delivery
Preferred solution
Quit your lies about delivery and "Removal"...
1.0
Details
I have two issues, the 1st on is one day after we got $3000+ worth of furniture, my sons bed, a queen sized bed, he slept on it that night rolled over and both side beams broke, and the metal frame bent, he wasn't doing anything but sleeping and he only weights 90...
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Review
#1490505 Review #1490505 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

HORRIBLE SERVICE | Bobs Discount Furniture review from Akron, Ohio

1.0
Details
HORRIBLE COMPANY spent 4200 dollars and I received all damaged items. Customer service is horrible!! Will never spend a dime here again
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Review
#1485916 Review #1485916 is a subjective opinion of poster.
Product
Bobs Discount Furniture Furniture Set
1.0
Details
Bob’s delivery men stole my Diamond engagement ring and wedding ring, gold earrings that match my necklace and my mother inlaws ring that she gave to me. Those people violated us and bob’s furniture won’t do anything about it. I was moving stuff from my bedroom to make...
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Review
#1483760 Review #1483760 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service
Reason of review
Bad quality

Very bad experience past 2 mths. | Bobs Discount Furniture review from Lowell, Massachusetts

1.0
Details
I ordered for the bed with a massage frame. 1st delivery i got box springs. Had to return for $109 delivery. Paid another $109 for delivery of another base & still got the wrong one. 2nd delivery was done with a frame but not the massage one I had requested. Now i need the massage frame & I cannot get anyone at bob's to complete my order. If it goes to 3 mths & i cannot get my massage frame I 'll opt out of the loan & inform Better business bureau. Thank you.
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Review
#1481811 Review #1481811 is a subjective opinion of poster.
Service
Bobs Discount Furniture Delivery Service

Discusted | Bobs Discount Furniture review

1.0
Details
Bed bugs found in the boxspring of my bed... Bed was brought in July. 6 months later the box soring was infested. I found a few on my bed. I went t and bought products to kill, washed all the laundry, toels etc. I called an exterminator. No bed bugs in my home except in the box spring.... I calked Bibs customer 2 hrs on hold and the rudest people ever... They also have an internal report that the customer does not receive. I will never ever buy again and will kake sure that everyone I know and more wilo be told
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Review
#1479467 Review #1479467 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
1.0
Details
All my furniture from them fell apart. They give you the run around between goof proof that's a joke and Bob's that's a even bigger joke. The techs they send out doesn't know the difference between a manufacturer defect and a bed that's broke due to accidental damage....
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Review
#1473385 Review #1473385 is a subjective opinion of poster.
1.0
Details
Furniture feel apart after 3 months, they will not replace - Bobs Discount Furniture review
Furniture feel apart after 3 months, they will not replace - Bobs Discount Furniture review
I called and they sent a "technician" to investigate. He said it was not a manufactures defect so they are doing anything about it. The chair was not even 3 month when it feel apart. It is a swivel recliner that you have to pull on the lever to set back wards. It is...
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Review
#1460488 Review #1460488 is a subjective opinion of poster.
Product
Bobs Discount Furniture Chair
Cons
  • Poor customer service-poor quality
Reason of review
Bad quality
Loss
$450
Preferred solution
Full refund
Tags
  • Defective Merchandise At Bob s
  • Thieves
1.0
Details
I will add to this that this is far and away a huge scam. I spent thousands of dollars on a leather couch that 2 years later started fading away in multiple spots. After reporting this to Bob's they sent someone to my house and I was told that the sun may have caused...
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Review
#1458877 Review #1458877 is a subjective opinion of poster.
Product
Bobs Discount Furniture Sofa
Cons
  • Furniture
  • Quality of product
  • Useless warranties
Reason of review
Warranty issue

Stay Away Furniture as JUNK JUNK JUNK | Bobs Discount Furniture review

1.3
Details
After 1 year the stuff is falling apart and will not honor there Goof Proof Plan that is the biggest crock of S!!!!!T going we were told if anything happens it would be covered the Tech came to the house and took pictures then call the service center before I could say hello the Tech was out the door and gone then the lady on the phone said that nothing was covered so now I'm stuck with a bunch of junk furniture THANK'S BOB I bet you didn't buy your furniture from BOB'S Discount furiture
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1 comment
Anonymous
#1781114

3 times came couldn't fix or wouldnt replace

Review
#1437413 Review #1437413 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$600
Preferred solution
do what you promise with your goof proof plan