I purchase a living room dinning room and entertainment unit on 11/30/07 delivery was scheduled for 12/3/07 it came damaged redeliver 3 days later damaged again only i sorry from cust service. redeliver on sat colors off need to reschedule not to mention packing material left all over driveway and drivers just took off no signature.
4th time dinning room was corrected now the entertainment unit is remaining due to be delivered jan 16 never arrived called and they made a mistake its back ordered till feb. Recieved call saying delivery is scheduled for feb 2. it arrived damaged and with left towers called cust ser spoke with corp manager promised i would have a replacement today 2/7/08 guess what i was never scheduled. I am now on phone wanting all the furniture taken back as this is not a COMPANY TO DO BUISNESS WITH!!!!!!!
I would of been better off getting the furniture at fortuneoff atleast i would of saved my money. 7 days times $250 = 1500 unit at other store was 1400. I would not recommend this merchant to anyone i would rather sit on crates than give them another nickle.
Next step is opening case with cusomer affairs.
Product or Service Mentioned: Bobs Discount Furniture Delivery Service.
Monetary Loss: $5238.