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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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Anonymous

US Same thing happen to us. We called them today. I will keep everyone posted on the outcome of my call with them.

Anonymous

Anonymous This sounds just like me. I bought a--so i thought--a genuine leather sofa. turns out its pleather! started peeling after 1 year. they told me 'can't help you'. I will nev...

My BobOPedic is great to sleep on, in fact it is the most comfortable bed I've ever had...However.....it is now almost 5 years old and the corners are starting to become rounded....not a big deal except that the fitted sheet pulls off EVERY SINGLE NIGHT. One of us ends...
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Anonymous

Anonymous Nope & I'm sorry to say I was looking to YOU for answers. We bought TWO memory foam mattresses from Bob's & are sick & tired of sleeping on the mattress covers because THERE I...

Anonymous

Anonymous The Mattress has a 20 year NON-prorated warranty. Have you called their customer service dept?

I have been a Bob's customer for several years and have spent nearly $10,000 furnishing my homes. I have almost always purchased the goof proof plan for peace of mind. One time I had to call them up and file a claim on a dresser I bought because it got scratched,...
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Anonymous

Anonymous I bought a Libra II sectional less than 2yrs old. The other night while watching a movie I heard a crackling sound and then I felt the sofa sink a few inches. Turns out the fr...

Anonymous

Anonymous thanks for that sorry it happend i wont buy either

Bobs Discount Furniture Delivery Service Review

#1029924
2.6
Waited for delivery...received a call that delivery was in front if my home, and I explained that I would be out shortly, when i came out 5 minutes later I discovered they had taken off. Since i was their ladt delivery, delivery guys took off and i have no bed to sleep on.
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Living Spaces Sofa Review

#1032607
1.0
Got a couch and the cushions are full of painful springs. I put claim in August 2016 and replacement cushions are still not delivered. When I call customer service o am on hold for Hours. So frustrating
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Table Review

#1032604
1.3
I ordered tables. They looked fine for the first month. Then finish started coming off with their polish. When I called they denied my claim on goof proof. I am so disappointed
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Short Review for April 11, 2017, Other

#1033010
1.0
Awful stole furniture from my home.
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Today I thought I purchased the top of the line full MyBob Gel (so I was told) mattress from Bob's Pit. It was in a cardboard box all rolled up in the pit so the salesmen had me try one on the showroom floor. The purchase seemed like a good idea after testing it on the...
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Anonymous

Anonymous First of all, the my bob gel sales for $1299, and that's probable what you tried on the showroom floor! The low end mattress sales for $550 and that's probably what you have.

Anonymous

Anonymous crybabyheater and lori. You liers work at Bobs. I got my order right and the matress sucks so bad that im now sleeping in a air bed and it feels 10 times better. Dont shop at...

Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
I purchased furniture to be delivered January 4th. All went as planned until the delivery crew hit my cable line while leaving in the delivery truck. They never stopped to acknowledge the damage. I called Bobs and placed a claim. I was then informed Bob's uses Diakon a...
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Anonymous

Anonymous I'd call Bob's and threaten an all out social media war! It's ultimately HIS responsibility! He needs to hire insured and/or bonded delivery contractors! I'm in Arkansas, but...

Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Bobs Discount Furniture - Bed Installation Review
Is be on the worst I bought to bedroom set from Bobs and my delivery was Tuesdays and my girls room was complete and not my son they never came with bed set my son room is still in the box is not set up and customer service want me to wait another week and my son have...
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Bobs Discount Furniture - Table Review
Bobs Discount Furniture - Table Review
HORRIBLE, HORRIBLE, HORRIBLE company with zero customer service. It takes 10 minutes just to talk to a person who tells you a robotic sentence about being "sorry for the inconvenience." I received a coffee table that was BROKEN. The drawer was broken and one of the...
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Like many others, I will be adding my own experience with Bob’s Discount furniture. I will try to make the following events as accurate as possible with no embellishment to the facts. First, shame on me. Had I did my due diligence and not bought into the TV commercial...
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1.9
I didn't like
  • Quality of product
  • No quality control
  • Customer service not caring
#994533
Reply to reviews
Do not shop at Bob's Discount furniture. I am not even a customer, but had a nightmare experience. I awoke to screaming and opened my blinds to see the delivery driver yelling at the garbage man for asking him to move his truck. When I went out to leave for a doctor's...
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Bobs Discount Furniture - Review about Bob O Pedic Canopy Bed from Haverhill, Massachusetts
Our entire experience with Bob's has been nothing less than a nightmare from delivery to now! We are first time "new furniture buyers" Delievery Day 3 men pull up in a truck not very friendly nor helpful off the bat, they refused to bring our Mattress up our front...
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