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So we bought a leather sofa from Bob's and of course we bought the goof proof warranty since they pushed it so hard. 4 years of minimal use later, and we suddenly notice that the "leather" on the sofa is flaking away. And I don't mean the usual weathering that...
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Anonymous
AG

Same problem with flaking off our "leather couch". Looking for some one to make me a cover for this couch. Otherwise either get a real leather couch for $3000+ or cloth one ...

Anonymous
Anonymous

Having the exact same experience with Bob's Furniture..

#254128
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I have been a Bob's customer for several years and have spent nearly $10,000 furnishing my homes. I have almost always purchased the goof proof plan for peace of mind. One time I had to call them up and file a claim on a dresser I bought because it got scratched,...
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Anonymous
Anonymous

I bought a Libra II sectional less than 2yrs old. The other night while watching a movie I heard a crackling sound and then I felt the sofa sink a few inches. Turns out the fr...

Anonymous
Anonymous

thanks for that sorry it happend i wont buy either

My BobOPedic is great to sleep on, in fact it is the most comfortable bed I've ever had...However.....it is now almost 5 years old and the corners are starting to become rounded....not a big deal except that the fitted sheet pulls off EVERY SINGLE NIGHT. One of us ends...
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Anonymous
Anonymous

Nope & I'm sorry to say I was looking to YOU for answers. We bought TWO memory foam mattresses from Bob's & are sick & tired of sleeping on the mattress covers because THERE I...

Anonymous
Anonymous

The Mattress has a 20 year NON-prorated warranty. Have you called their customer service dept?

3.6
New Hartford, Connecticut
#538915
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Bobs Discount Furniture - Bob Opedic moldy mattress

Bobs Discount Furniture
#1074769
Omg!!! The whole bottom side of my mattress is covered in mold. Took off the cover, its into the mattress itself. Disgusting
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Bobs Discount Furniture - Worst experience ever

Bobs Discount Furniture
#1072309
1.0
There is not enough words allowed on this page to explain the awful experience we had with Bobs. Run, do NOT buy from them. You will thank me.
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Bobs Discount Furniture - Delivery Service Review from Falls Church, Virginia

Bobs Discount Furniture
#1066208
2.6
Buying furniture ok, getting it delivered was pure ***, *** never experienced bad service like this, get a date and between time then they would change it , no help from no one there ,pure ***
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Bobs Discount Furniture - Good Customers Service

Bobs Discount Furniture
#1071496
4.7
The sale associate Michael Vega was so kind to me , he help me pick out a Quality queen size mattress . How kind of him. I was taking care of in a professional and friendly manner. Thank you for all your help and patience, assistance. Yours Truly R Allen
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Today I thought I purchased the top of the line full MyBob Gel (so I was told) mattress from Bob's Pit. It was in a cardboard box all rolled up in the pit so the salesmen had me try one on the showroom floor. The purchase seemed like a good idea after testing it on the...
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Anonymous
Anonymous

First of all, the my bob gel sales for $1299, and that's probable what you tried on the showroom floor! The low end mattress sales for $550 and that's probably what you have.

Anonymous
Anonymous

crybabyheater and lori. You liers work at Bobs. I got my order right and the matress sucks so bad that im now sleeping in a air bed and it feels 10 times better. Dont shop at...

#460867
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Bobs Discount Furniture - Good proof is false
Bobs Discount Furniture - Good proof is false
Bobs Discount Furniture - Good proof is false
I bought a living set from bobs its 4 years old. I called several times for them to sew the tear in between the couch pillows and they came fixed it and the rip has come back bigger. The couch faded badly and scratches easily . The quality of this couch is very poorly...
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2.8
#1071122
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This was the worst experience I had in whole my life by purchasing from bobs . Their store agent are not honest at the time of purchase and they give you unclear and general responses which fools you about their policy . The delivery usually is not on time. The return...
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1.2
#1059802
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STAY far away from Bob's! In 2015, I purchased a sofa. I admit it was on the cheap side ($399.00- the Maggie II), but I needed a new sofa set and I was moving to a new place. I didn't get the good proof plus plan because quite honestly I knew that I was going to be...
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2.4
#1071327
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Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
Bobs Discount Furniture - No Insurance delivery team
I purchased furniture to be delivered January 4th. All went as planned until the delivery crew hit my cable line while leaving in the delivery truck. They never stopped to acknowledge the damage. I called Bobs and placed a claim. I was then informed Bob's uses Diakon a...
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Anonymous
Anonymous

I'd call Bob's and threaten an all out social media war! It's ultimately HIS responsibility! He needs to hire insured and/or bonded delivery contractors! I'm in Arkansas, but...

1.6
#1001874
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Completely unprofessional! Had delivery scheduled for today for my mom to get her furniture. When the team came they said they don't have a parking spot right in front of the house so they can park and unload, took pictures of the street, rudely said 'bye bye' to my...
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#1055772
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Bob's Discount Furniture is absolute ***. We purchased a bed for Lizzie back in august. After a short time, the castors on the trundle of the bed broke because the materials and design were terrible. We paid for goof proof protection, so a repair technician came out...
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1.6
I didn't like
  • Condescending attitude of the reps
#1049711
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