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1.8 Based on 271 reviews
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  • Customers like
    • Great sales team 15
    • Furniture 7
    • Decent price 5
  • Customers don't like
    • Customer service 29
    • Delivery service 24
    • Being lied to 18

My wife and I were in the Middle Village store inquiring to purchase furniture. We were told by the Rep. that because Bob's already has furniture at a discount they don't offer any discounts. You are probably the first place I found that does not give anything to Veterans or disabled Veterans which I am. The response I received from the Rep. was like if I said, You are already in a free country so we (veteran) dont need to protect you. I would... Read more

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I have had a bad experience with Bob and their goof proof plan which seems to be useless. I have contacted 3 attorneys about starting a class action suit against Bobs. If anyone is interested in joining such a suit- no cost to you the lawyer files and you can be part of the action to collect damages- please keep an eye on this board - not sure when there will be a definite word but I am sure that an attorney will be interested in helping us... Read more

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I bought two lift chairs from bob's in new jersey. the cheap remote control for both broke. bob's took three months to replace the remote the first time.yes i was a victum twice. don't expect the idiots in customer care to resolve your issue. they refused to issue a refund and offered to give me another piece of junk furniture and a 100 dollar bob's gift card.that would be the perfect gift to make an enemy.finally i had to call... Read more

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