45 Woodbridge Center Dr, Woodbridge, NJ 07095, USA
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Bought a “leather “ sofa & love seat and a recliner as soon a warranty ran out (only 2years) they began to peel and basically disinagrate. Was told sorry no longer covered. Maybe I’m wrong but I think furniture should last more than 2 years

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

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Anonymous
#1541543

I went to a similar thing.......My bed was discontinue/dropped due to defects. My bed and dresser are a defect/reject; the headboard is stripped, the bed squeaks while sitting or laying on it, the 4-bed drawers and nightstand drawers are broken and/or will not close securely.

I had numerous issues with the delivery team and with the corporate customer relations department, including Bob's assistants from the corporate office. It took t 10 deliveries to get it right on top of numinous phone calls with uncompromising customer service reps and managers. I had a NERVOUS BREAKDOWN from all the hassles and miscommunications on Bob's in! On 8/10/18 the delivery crew refused to take my defected furniture and they were vastly nasty and rude to me until it made me cry!!!!

I was treated unfair and unjust as a Customer. I AM ASKING THAT I BE PROVIDED WITH A GIFT CARD FOR THE DIFFERENCE I PAID FOR MY NEW BED I purchased from Bob's, WHICH IS THE AMOUNT OF $158.00, instead of $75 gift card; this is a slap in the face for all the pain and suffering Bob's Furniture employees put me through.

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