Manufacturer: Bobs Discount Furniture Category: Beds Clear all filters (141 of 1039 reviews match)
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They ripped me off on the Mackenzie Bed too. The slats were bent and cracked when they delivered the bed. They told me that it was okay and that they all look like that. I was an *** for believing and trusting them. A slat broke and they sent some guy out without tools...
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1.8
I didn't like
  • Goof proof protection
  • Being lied to
  • Quality of furniture
#1058723 by anonymous
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I called to get a bunk bed fixed that my sat on and it broke in half. They gave me the run around. We don't cover that call guardian so I did and they don't cover it so I had to call bobs back and demand they come out and fix it. 2 hours later I finally got a date. I...
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1.0
#1038741 by Susan61080
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I bought a mattress they replaced it 4 times within 3 months and again the bed has 2 inch indents and they won't refund my money they say I have to buy something else the bed was deemed a manufactur defect they call me to tell come pick a bed this was the best bed in...
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Anonymous
Mrs. P

Im having the same probelm with our mattress. We had it for 3 months and its sagging in the middle. They wont refund me my money.

1.5
I didn't like
  • Not being able to get a refund
#1010941 by anonymous
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Bobs Discount Furniture - Split Queen size foundation

by anonymous #1099261
It's made of cardboard & 1/4" balsam wood ABSOLUTE GARBAGE A 5 year old could have done better Bed frame also garbage & so is mattress
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Bobs Discount Furniture Bed Review

by Darren79 #981103
I will never shop here again... I bought a bed within a month it broke 2 times instead of giving me a refund they give me credit. Why the *** would i want to get something else from this *** company.... I was told they dont give refunds on beds... Only certain items... If u ever decide to shop here i would think again because. They suck.....
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Bobs Discount Furniture Bed Review

by anonymous #749318
4.0
Details
Price Affordability
Reliability
Warranty
ordered the perfection twin bed that was in the specs that has 6.75 height got the delivery yesterday December 10th and the mattress is not 6.75 lets say 4 inches. if that is not false advertisement I don't know what to say
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Bobs Discount Furniture Bed Review

by thequeensylvia3905 #563013
I BOUGHT THE LOUIE HEAD BOARD FOR MY QUEEN SIZE BED AFTER A COUPLE OF MONTHS ME N MY HUSBAND WOKE UP IN THE MIDDLE OF THE NIGHT THE BED CRACKED N SPLIT IN HALF ITS HORRIBLE N CHEAP MATERIALS N THE WOOD IS HORRIBLE I WOULD NEVER PURCHASE A THING FROM BOBS AGAIN I WENT BACK 2 RAYMOUR N FLANIGAN N THE PPL @ BOBS ARE NOT HELPFUL
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Hi, my name is Nitin Sharma and I have purchased Queen size storage bed (costed $500)from Bob`s furniture in Jan 2016. Since Jan i am having severe back pain so I thought its because of Mattress so I upgraded my mattress to firm one and it costed me $1200. I was...
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My husband and I bought a bed frame from Bobs about 2 years ago. A week after we bought it, we had to take the mattress off just to fix the screws because it wasn't put together correctly. A few months ago my husband sits on the edge of the bed to get dressed and we...
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Anonymous
Anonymous

I TOTALLY AGREE - I WILL NEVER NEVER NEVER AGAIN BUY FURNITURE IN THIS CRAPPY STORE. THE GOOF PROOF POLICY IS A JOKE, CUSTOMER SERVICE IS HORRIBLE AND THE FURNITURE IS NOT MAD...

I didn't like
  • Cheap construction
  • Damaged product
  • No compansation
#925829 by anonymous
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Early April Bob's came to deliver my daughters new day bed with a trundle unit. She absolutly loved it. In July, the frame broke from unknown reasons and they sent someone out to take pictures... First off, we never got a call saying when they were coming. Secondly,...
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I purchased a bed from them first. Added good proof plus coverage. 2 years later the legs broke on the bed. I called in February. It is now August and my bed is still not fixed. On hold with them now. I also bought my living room furniture. Good proof plus...
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Anonymous
Angry Italian woman

I bought a couch from them 3 years ago, along with purchasing the goof proof plan. A cushion broke in June, one of the springs was coming threw. So I called, They told me Octo...

We bought a bed and can not return the horrible thing after only having it two days, it's uncomfortable and it stinks, literally. The old mattress it replaced was way more comfortable. The sales person lied and said we could return it wishing 30 days if we didn't like...
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Anonymous
Anonymous

Its because they make you try it out for the full 30 days and then you can refund between days 30 and 60. Listen to them explain next time.

1.1
Bobs Discount Furniture Lyons, Illinois
#900722 by anonymous
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I've purchased a number of furniture items from Bobs in the past, and for the most part have been pleased with the quality. However, the customer service has been poor. Recently I called as I needed a part for a set of bunk beds I had purchased in 2013. The slats...
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Horrible place to buy mattresses and box spring, bought an adjustable bed 8/2015 and now 6 months later, adjustable base is full of bed bugs where base and wood meet, called Bob's to inform them and they stated that everything gets sprayed down for bugs and they have...
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Anonymous
Anonymous

I was thinking of buying a bedroom set from this company. I'm not going to buy anything from Bobs