New York, New York
Not resolved
1 comment

I was excited about the sofa I purchased and was promised delivery yesterday at 11:45 am till 2:30 p.m. I waited around until 2:00p.m., and called in to check status and was told they attempted delivery at 12:50 p.m. to me at my three story brownstone. Funny, because I live in a five story low rise white building. So, they said they would re-deliver and it would not be long because they were three blocks away. After every hour on the hour I called to check in was told each and every time that they would be their in an hour, this madness went on until 8:30 p.m. when they finally arrived!!!!!

The moving men were surprised that I was on the fourth floor, even though I emphasized that when I purchased the sofa. Then they told me the thing could not fit through my door, and again I said I gave them the door size when purchasing. They told me that the sales people only care about making sales. This to me was a moot point because me feeling was they did not want to make the trek up my building stairs and to me if a Dante sofa at Bob's Discount cannot fit through a regular size door I have no earthly idea how they can possibly stay in business.

Please stay away from this store. I am looking into my options about them, and will definitely be filing a complaint with the BBB.

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Monetary Loss: $500.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

i feel your pain the solution is never buy from this people i tryed the same and they did the same to me

Bobs Discount Furniture Reviews

  1. 293 reviews
  2. 139 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews