6 year old Bob o pedic Mattress developed a sickeningly sweet smell. Unzipped cover ans found MOLD.
Its my granddaughters room and she gets sick every weekend she sleeps over. Went to the store i purchased from.The regional and store manager told me the warranty doesnt cover mold, only sagging.
They tried to say i didnt buy the cover, i did, from that same store, separate from original purchase. They conveniently cant locate that purchase and even though they are fully aware this is a manufacturing issue, they dont care about my sick 3 year old grandbaby, all i got was repetitive apologies.
Product or Service Mentioned: Bobs Discount Furniture Mattress.
Reason of review: Warranty issue.