1500 Bald Hill Rd, Warwick, RI 02886, USA
Not resolved

6 year old Bob o pedic Mattress developed a sickeningly sweet smell. Unzipped cover ans found MOLD.

Its my granddaughters room and she gets sick every weekend she sleeps over. Went to the store i purchased from.The regional and store manager told me the warranty doesnt cover mold, only sagging.

They tried to say i didnt buy the cover, i did, from that same store, separate from original purchase. They conveniently cant locate that purchase and even though they are fully aware this is a manufacturing issue, they dont care about my sick 3 year old grandbaby, all i got was repetitive apologies.

Product or Service Mentioned: Bobs Discount Furniture Mattress.

Reason of review: Warranty issue.

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