I just purchased the Bob O Pedic and after a week the odor is not gone and my wife has already gotten bit by bed bugs. What kind of beds are you guys selling?
The bed comes rolled up and once you take it out of the bag it becomes a bed? When I called Bob's and explained the issue they said that I already had bed bugs somewhere in my house and stated that their beds don't have bed bugs. Are you f******g kidding me??? I explained that my house was just built from ground up only 2 months ago.
The customer service agent didn't want to hear any of my complaints and blew me off. I am done with Bob's and in fact I will go drop off their infested mattress in their newly built location in Carle Place, NY (Nassau County). Let's see what they have to say when I drop it off in their showroom on their busiest day of the season. The entire ordeal to get rid of these bed bugs cost me $1100.00.
I already let all my co-workers and family know never to shop from Bob's. I learned my lesson and therefore I will shop for my new bed from a reputable mattress store like Sleepy's.
Product or Service Mentioned: Bobs Discount Furniture Mattress.