Tampa, Florida
Not resolved

I purchased carpet for 2 rooms from Bob's Carpet Mart in Brandon, FL. The salesman, Joe, provided an estimate and then came to my home to measure the rooms.

He told me that my family room would only have 1 seam. When the installers came, my family room ended up having 4 seams!!! When I tried to get Bob's carpet mart to correct the problem, Joe denied ever telling me that there would only be 1 seam. I spoke to Joe's manager.

He too said that the way it was installed was industry standard and the only way they would correct it would be for me to pay them another $600 for additional carpet. I would NEVER recommend Bob's Carpet Mart to ANYONE!!!!!

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