Mansfield Center, Connecticut
1 comment

I have purchased Bedroom Set, Dinning Table set and seven piece sofa set from the one of the Bob's store, NJ. After one year, one of the recliners stopped working.

I called Customer Care and they sent someone who did not showed up on two hour window time. And then wehen I left for work driving on the highway Bob's customer care called and said that repair guy is waiting at my door and if I not there in 10 mins he will leave. Somehow, I made in 10 mins and repair guy check and mentioned that he would have to order some parts. He said that I will get a call from customer care with 24 hours.

After waitign one week, I called and Custoemr Care said that I will have to pay for the part in addition of 5 years protection plan.

so moral of the sotry Bob's furniture are crapy and Customer Care is worst.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Anonymous
#75579

I'm happy that I cam to this site. My husband and I was heaing out to NJ to buy a living room set this weekend. After reading the horrible complaints, i'll be finding someone else.

Bobs Discount Furniture Reviews

  1. 293 reviews
  2. 139 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews