Purchased a firm Celestial mattress which was too firm.....Bob's gave me a hassle exchanging it. When the dual mattress came, it did not come rolled up like the first one and had stains all over it.
Bob's sent me a used mattress. When we called to complain, they refused to send another mattress out the same day. I feel like I was ripped off...I paid $1500 dollars for a used mattress??????
My husband spoke to two managers who refused to budge about this. So I guess we sleep on the floor toiite because I'll be damned if I sleep on someone elses body fluids!!!!!!!
Product or Service Mentioned: Bobs Discount Furniture Mattress.