Providence, Rhode Island
Not resolved
1 comment

Purchased a firm Celestial mattress which was too firm.....Bob's gave me a hassle exchanging it. When the dual mattress came, it did not come rolled up like the first one and had stains all over it.

Bob's sent me a used mattress. When we called to complain, they refused to send another mattress out the same day. I feel like I was ripped off...I paid $1500 dollars for a used mattress??????

My husband spoke to two managers who refused to budge about this. So I guess we sleep on the floor toiite because I'll be damned if I sleep on someone elses body fluids!!!!!!!

Product or Service Mentioned: Bobs Discount Furniture Mattress.

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Anonymous
#328481

It is against the law for the stores to sell used mattresses. You should report them.

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