I guess I am more shocked/concerned than anything. My wife and I recently went to Bob's to use a credit in the system we had gotten for a sofa in which our son had vomited heavily on during a bout with the flu.
Ironically a few month prior he had also damaged the sofa by writing his name on the back panel of the sofa. We didn't notice the writing until the delivery men carried the sofa out of the house. I would assume this sofa was going to be destroyed and never seen again. Boy was i wrong!!!!
As we shopped for new furniture in the Bob's store in Worcester, we decided to go into the PIT (Clearance) to look around. Our sales person advised us against this as he she said it was often very poor quality furniture. I believe what she meant to say was "used" furniture. The sofa that had been in out home for 4 years was in the Pit.
It still had the Vomit stains and my sons name on the back panel. I was shocked. Is this even legal by health code?
I am appreciative I received a credit per the goof program but I will never shop at Bobs again as they obviously have very poor business ethics. I was then told by my sales person that this has become quite common..