Resolved: Bobs Discount Furniture - Bob's Discount Furniture sofa, Chloe II, is Poorly Made, Flawed and Dangerous
Update by user Oct 01, 2012
Since I posted about Bob\'s Discount, I came in contact with a representative who helped me find a solution to my initial problem. The flawed piece of furniture was picked up and my issue was addressed. Overall I am happy that I had the opportunity to resolve the issue.
Original review posted by user Aug 31, 2012
I purchased a sofa at Bob's Discount Furniture and 10 months later, the sofa frame, which according to the manufacturer website, (http://marchfunituremfg.com/) is protected by a 5 Year Limited Warranty, is protected. I called and emailed the manufacturer and was turned down for repair services.
The manufacturer is unprofessional and uncourteous. Further, it turns out that the manufacturer's warranty does not apply to purchases made at Bob's. This is misleading and unfortunate.
Please boycott Bob's Discount Furniture. Furniture dealers, please do not do business with march funiture mfg located in north carolina (http://marchfunituremfg.com/).
Product or Service Mentioned: Bobs Discount Furniture Sofa.