On July 8, 2011 I purchased a leather sofa & loveseat the merchandise arrived at my house on August 3, 2011 damaged. I called the Bob's Discount Store they delivered another sofa & loveseat damaged again.
I paid by check for this merchandise. I called the store requested my money be refunded immediatly.
I spoke with several customer service representatives they all told me my money would be refunded with 10 to 14 days here it is 23 days later, September 9, I'm still waiting. I will never shop at Bob's Discount Store in Manchester, CT or the United States.
Product or Service Mentioned: Bobs Discount Furniture Sofa.