521 5th Ave #1700, New York, NY 10175, USA
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in less than three years the leather on our sofa/loveseat is peeling and bubbling. no help from bob's.

never again!! the people at the store will say anything to get you to buy their junk, but even with the extra warranty there will be no help. worst store ever!

i do not know what kind of leather they use but it is absolutely worthless...and when we took the cushions back to the store where they were purchased we were quickly ushered out so we would not be able to influence the customers in the store. this is nothing short of criminal!!

Product or Service Mentioned: Bobs Discount Furniture Sofa.

Reason of review: Bad quality.

Monetary Loss: $1500.

Preferred solution: Price reduction.

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Anonymous
#1258739

Same here, $3000 for a living room set. All of the sofas are peeling after 3 years of minimal use.

This happens to all bonded leather but the way it the sales tactics presented it to us that it was actually leather (OK it's like a tiny bit of leather scraps glued together with vinyl on a fabric backing which is why it peels) very deceptive. I would love to join a class action if there is one