Bobs Discount Furniture - BOB'S refused to replace the broken sofa within a year
DON'T GO TO BOB'S DISCOUNT FURNITURE!!!!They don't stand by their product.
Once it was delivered. Anything wrong is customer's fault. The technicians are trained to report one evaluation - the problem is caused by the customer.
I bought a reclining sofa set on Nov 2009.
Even when it was new, I found one seat was harder to close. I went to the store, I was told since it was new, it will be better as time goes. But it never does. And I tolerate it since it is not a big problem.
But just last week, it is sagging. I called the service. The technician came. He didn't even *** the covered fabric to look at it closely.
We are all grown ups in the household. Nobody jumps on the sofa. The heaviest person is less than 150 pounds.
It is really a mystery how can we possible damage it.DON'T GO TO BOB's!!!!!!!!!!!!!!!!!!!!!!!
More Review Details
- Monetary loss:
- Product or service
- Reclining Sofa
- Review category
- Furniture and Decor