Bought a reclining love seat 18 months ago. The right side *** plastic pull handle broke 5 weeks ago.
Sent a check and form for parts on 12/2/09 to their service department. Was told on the phone today 1/6/2010 it's a 4 month wait. The left side *** plastic handle broke two weeks ago. They made it like it was my fault because I didn't buy the extra warranty.
It's 18 months old! Will probably send it to the dumpster and buy a new one from someplace else with better qaulity, service and reputation.
Product or Service Mentioned: Bobs Discount Furniture Recliner.
Monetary Loss: $695.