I bought a sleeper sofa from Bob's Discount Furniture and I was given a day and 3 hour window for delivery. On the day of delivery I was told my furniture would arrive between 06:45 and 09:45 hrs.
I waited until 10am and called asking where my furniture was and I got a 20 minute run around. I was finally told my furniture would be at my home by 12 noon. I waited until 1230pm and I called aagain to a different *** who came back on the phone and said my order was on a different truck and this truck would have my merchandise but it would be the last delivery of the day and I should expect my furniture no later than 2pm. I called at 2pm and asked again where my furniture was and I was told that my furniture had already been delivered.
I had to take a vacation day from work which cost me holiday pay at about a cost to me of approx. 500 dfollars. At 5:30 pm I called back and asked if my furniture was coming at all and I was told that it was not and that it was left at the warehouse by accident, but that a rep had called my house and explained this in a message left by the rep. There was no phone call or message left.
I WAS LIED TO MULTIPLE TIMES BY THE INCOMPITANT STAFF AT BOB'S DISCOUNT FURNITURE and when I asked for compensation some wise *** from there corporate office attempted to give my an additional 10% off the purchase price. Stay away from Bob's Discount Furniture, they lie, deceive and when they screw up they take no responsibility. They Suck
Product or Service Mentioned: Bobs Discount Furniture Sofa.