West Babylon, New York
2.4K views
Not resolved
3 comments

if you buy a bed with a power bob you are helpless.the first remote took a week for someone to walk me through the reset steps which i should have written down.then i received a new one 2 weeks later in the mail.now i just came home from vacation and saw i lost power and my remote too! now if you are willing to try and squeeze under the bed or possibly lift it the reps will tell you to hit the reset button or unplug it for a minute.not one person in any of the stores or customer service can give you the steps to restore it.i have an appt next week for a so called technician to fix the problem i had three times already.in the meantime i will sleep on the couch or on the floor.thanks bob for nothing. i will get a tempurpedic asap and have satisfaction for a change-instead of insomnia and a bad back.if you dont believe me go into any store and ask a sales person or a manager how to do this simple task and i bet you wont find a single *** who knows...possibly including bob himself.....thanks for nothing but a waste of money,time on the phone and for lack of sleep...what goes around comes around....bob will have his karma kick him in the *** as his stores are cheap ripoffs and his staff is dumb and dumber .....stay away from this joke.......

Product or Service Mentioned: Bobs Discount Furniture Manager.

Monetary Loss: $1300.

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Anonymous
#1545064

My remote stopped working and the batteries are brand new wtf cheap ***

Anonymous
#1131396

i HAVE A POWER BOB MASSAGE CONTROL THAT IS NOT WORKING DOES ANYONE KNOW WHERE I CAN BUY ANOTHER ONE

Anonymous
#1228650
@Anonymous

I also have a remote not working, did you ever figure out how to get a replacement?

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