West Nyack, New York
2 comments

defective cushions since aug-09 delivery,customer service clueless, nov-09 recieved cusion cover,no foam? call customer service for about the tenth time,15 min wait,busy with complaints again!they will send out a tech again to check couch.tech was here sept 09 to check cusions and was told we need new cusions, HERE WE GO AGAIN!!!!!!!!

Does anyone there even know what their doing. Called customer service again, i need to wait 4 weeks for next appointment, so a tech can come out so see the cushions, then i have to call customer service back to make another appointment to have the cushion fixed. WHAT A ****** JOKE!!!!

A TOTAL WASTE OF MY TIME AND LOSS OF MY MONEY (NEED TO *** WORK)!!!!! IF YOUR THINKING ABOUT BUYING FROM BOB'S PLEASE THINKG AGAIN...YOU WILL BE SORRY...

Product or Service Mentioned: Bobs Discount Furniture Cushion.

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Anonymous
#92315

Hello, almost all furniture stores have merchandise from china these days.......except for sofas which are made in USA usually. Did you really think Bob's is the only place that gets its furniture from overseas?

Anonymous
#91525

I think Bob buys his stuff from China as have seen those trucks outside his warehouse. Call your state consumer's protection office.

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