Bobs Discount Furniture - Bed Review from Floral Park, New York

3.3
Details
Purchased in 2007 was very happy until now. They replaced the remote once before and it recently stopped working a tech. Came stated I would need another. I received a call from Bobs they said they no longer support that product because they changed manufacturers I would need to purchase an upgrade kit for $387. They should support their products even if they change suppliers. I guess you get what you pay for. I won't be buying anything else from Bobs.
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Review
#734211 Review #734211 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
Was about to laydown around 4K at Bobs new Wyomissing, Pa store for a new bed as well as some living room furniture. Glad I dragged my feet about this purchase or I too would have been "Burned at Bobs". I'll gladly pay more elsewhere. Also, their sales people seem-...
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Review
#702460 Review #702460 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Poor customer service
1.4
Details
I carefully ordered a gel mattress for $1000.00 online with delivery and more importantly, removal of old mattress since I don't have a means to dispose it. Customer rep immediately called to arrange delivery date. I reaffirmed and was reassured removal of old mattress...
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Review
#697262 Review #697262 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
Bobs is awful. Not only did they muck up my first ordered delivery by first sending it to the wrong address at, but they also charged me and delivered a more expensive (not to mention wouldn't fit in my room) Queen sized bed while I had clearly ordered a Full. Then...
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Review
#696855 Review #696855 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Order processing issue
2.5
Details
After much research we decided to get a Bob o Pedic memory foam gel mattress. My husband has acid reflux and his doctor has told him that elevating the bed would help. Because of this we looked into an adjustable bed. I had some concerns that it would fit up my...
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Review
#694476 Review #694476 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Poor customer service

Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts

5.0
Details
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
Bobs Discount Furniture - Bed Review from Nomans Land, Massachusetts
I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!! Delivered the wrong slats from the beginning and then had to wait almost 2 weeks for the correct one. I did business with the Stoughton location, floor service excellent but after I paid it was all down hill
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Review
#691054 Review #691054 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
2.0
Details
The salesman forced me to take a bedspread I did not want at the time I had intentions to purchase the bed with a 100.00 deposit as they claimed the beds would be gone. It took me more than 30 days to get back to them to I was in the hospital for cancer treatment to...
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Review
#678930 Review #678930 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Pros
  • Very friendly we liked our sales man
Cons
  • Customer sales and manager
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
3.0
Details
I purchased a $3000 bed and expected to have it delivered and assembled on time. First I trusted the Bobs Delivery Tracking Service to work correctly, well that didn't happen. I figured that I would go to work and use the tracking service so that I didn't have to take...
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Review
#678498 Review #678498 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Cons
  • Delivery
  • Assembly
  • Customer service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Lack of Delivery | Bobs Discount Furniture in North Wales, Pennsylvania

I wish I had paid attention to the poor reviews here. They are all true. I had a good experience in the store. I thought things were going well with the delivery to our apartment building. I saw on the on-line tracker that the delivery was in-progress, so I went downstairs to meet them. People who work at the apartment said that we were waiting for the delivery in the apartment and they told the guys to go around the corner to the delivery dock. Well, they never did. We waited for them, and we never saw them. I called Bob's and waited over 20 minutes to get a person. They said that the driver left as no one was there to accept the delivery. I'm trying to get them to come back today but they can't make any promises. We already moved out our old furniture and now have no bed. Please pay attention to these reviews. Avoid the frustration and go elsewhere.
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Review
#670192 Review #670192 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Problem with delivery
1.8
Details
I bought a 1200.00 bunk bed with a 5 year extended warranty the bunk bed is falling apart the screws are stripped and bobs telling me they won't cover it because they say that my kids ego are 5 and 6 broke the furniture. Why did I buy an extended warranty if bobs...
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1 comment
Anonymous
#993767

Same thing happened to me. That warranty it's ***.

Only if someone brook the bed "accidentally " they will cover , that's what they told mE .

But they know how to go around and still at the end the will tell you No .

Don't waste money paying for warranties that don't cover anything

Review
#646015 Review #646015 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue