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Bobs Discount Furniture - Never

I bought a bed for my child. Bobs assembled it forgetting to put in7 screws. How in gods name do you forget screws. Called a bunch of times told me to keep letting my daughter sleep on it. Mind you a bed that is 5 feet off the ground that is literally falling apart. They can get the bolts in 2-3 months. What a joke. Shadiest company I’ve ever seen. Just want to make a buck. Even at the expense of hurting a child.
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Review
#1715284 Review #1715284 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective

Bobs Discount Furniture in Orland, Illinois - Poor quality

Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
Bobs Discount Furniture - Poor quality
King bed was too big for standard king mattress. Bob did not considered the issue a defect. Gave me 20% off and washed it hands. I had to fix the problem on my own.
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Review
#1686410 Review #1686410 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
Loss
$475
Preferred solution
Take back the bed

Bobs Discount Furniture in Brooklyn, New York - Rip off

1.0
Details
Their goof proof plan is a scam. Plus their furniture is poor quality and breaks within a short period of time. I’m starting a class action lawsuit and I have a lot of customers already on board. Please add me on Facebook my name is Ashley Marie Saunders and I have a class action lawsuit picture as my profile picture. Let’s get this done and get our money back people.
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Review
#1685208 Review #1685208 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue
Loss
$2000
Preferred solution
Full refund

Bobs Discount Furniture in Babylon, New York - Bed room furniture parts

Bed from hook was broke
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Review
#1627756 Review #1627756 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed

Bobs Discount Furniture in Aurora, Illinois - Size King Size Bed Soho Smokey Ash does not meet USA Standards

2.2
Details
Bobs Discount Furniture - Size King Size Bed Soho Smokey Ash does not meet USA Standards
Bobs Discount Furniture - Size King Size Bed Soho Smokey Ash does not meet USA Standards
Bobs Discount Furniture - Size King Size Bed Soho Smokey Ash does not meet USA Standards
I purchased the Soho Smokey Ask bedroom with a King size bed. The space where the mattress rest is too wide 84 inches as opposed to the standard 80 that fits the 76 inches King Size Mattress. Bob Discount Furniture refused to exchange it because according to their rep, too wide is not a defect. Well try to lay down on a bed with a box spring and mattress that continuously slide side to side at your most little movement. Bob compromised and give me a 20% only on the price of the bed itself. I accepted, to keep my peace of mind... but not satisfied. Bob Furniture you lost my future business!
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Review
#1610707 Review #1610707 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
Loss
$449
Preferred solution
Let the company propose a solution
1.5
Details
Paid for white glove service. Storage bed arrived with no hardware, and damaged chest. No refunds of delivery fee and a 5 day wait for new bed delivery
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1 comment
Anonymous
#1719926

Same issue paid for ready served products that are malfunctioning and they won’t let me return it and it was less than 30 days ago. Took two days off because the delivery was incomplete the first day and now they are telling me that the only option I have is for them to send a tech and yup taking another day offer.

Review
#1587065 Review #1587065 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Problem with delivery
Loss
$150
Preferred solution
refund delivery fee
1.0
Details
I have two issues, the 1st on is one day after we got $3000+ worth of furniture, my sons bed, a queen sized bed, he slept on it that night rolled over and both side beams broke, and the metal frame bent, he wasn't doing anything but sleeping and he only weights 90...
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Review
#1490505 Review #1490505 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Bobs Discount Furniture - Discusted

1.0
Details
Bed bugs found in the boxspring of my bed... Bed was brought in July. 6 months later the box soring was infested. I found a few on my bed. I went t and bought products to kill, washed all the laundry, toels etc. I called an exterminator. No bed bugs in my home except in the box spring.... I calked Bibs customer 2 hrs on hold and the rudest people ever... They also have an internal report that the customer does not receive. I will never ever buy again and will kake sure that everyone I know and more wilo be told
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Review
#1479467 Review #1479467 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Bobs Discount Furniture in Woonsocket, Rhode Island - The place is a scam

Bobs Discount Furniture - The place is a scam
Bobs Discount Furniture - The place is a scam
I bought a bedroom set 2 yeara ago and bought the 5 yr extended warranty and they will not fix the bed which fell apart and is a piece of junk. They told me they will not honor the warranty that we broke the bed.
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Review
#1403801 Review #1403801 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Warranty issue

Contact Bobs Discount Furniture Customer Service

Website:
www.mybobs.com
Mailing Address:
428 Tolland Tpke
Manchester, Connecticut 06042-1765
Phone:
(800) 569-1284
All Bobs Discount Furniture Contacts

Bobs Discount Furniture Reviews

  1. 296 reviews
  2. 140 reviews
  3. 58 reviews
  4. 17 reviews
  5. 38 reviews
Bobs Discount Furniture reviews
1.4
Details
I purchased a bed from BOBS Farmingdale NY in 2016. The Bed was held together fine for the FIRST couple yrs but I had to move and to move I had to disassemble the bed. Before I could even do this I sat on my bed only to have it fall from under me on July 28,2018. I had...
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1 comment
Anonymous
#1588256

Going through this with the Mystic Bay bed. Made loud noises from day one.

Support legs won't reach ground. So surprise surprise broke. They fixed it. Support legs still don't reach so surprise broke again that night.

They have now fixed it again... Stil makes creaks... Just waiting for it to break again. By the way - last time they were supposed to replace the whole bed except the headboard.

Nope! Just added more screws and support legs that don't reach!

Review
#1354040 Review #1354040 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality