My bed was discontinue/dropped due to defects. My bed and dresser are a defect/reject; the headboard is stripped, the bed squeaks while sitting or laying on it, the 4-bed drawers and nightstand drawers are broken and/or will not close securely. I had numerous issues...
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Review
#1332024 Review #1332024 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective

Update by user Sep 10, 2018

I spoke with Manager Mark @ the 117th Street Manhattan store and explained that based on false advertising I felt I should not incur the additional cost of a box spring. I told him I would be satisfied if he provided me with one free of cost. He asked me why should he...

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1 comment
Anonymous
#1537496

For our living room design, we can get a sofa which matches with other furniture. It doesn’t necessarily follow that how the other furniture arranged; a sofa can place anywhere to feel the space.

Resolved
Review
#1326095 Review #1326095 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Horrible Customer Service- don’t Buy From Here!! | Bobs Discount Furniture in Southington, Connecticut

1.0
Details
Purchased a bed for son’s birthday in March. Delivered it with missing door and left a mess (popcorn, screws) EVERYWHERE. Spent 30 min on phone with customer service- because store has no communication with that dept. it is now almost June- ZERO contact from customer service- still waiting for part. After calling them YET again, they say it will be here in JULY. The worst furniture experience I have ever had. This place absolutely SUCKS.
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Review
#1266197 Review #1266197 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Not as described/ advertised
1.3
Details
Dangerous bunk bed! Put kids in danger/company didn’t care - Bobs Discount Furniture
Dangerous bunk bed! Put kids in danger/company didn’t care - Bobs Discount Furniture
To start my experience with Bob’s what is with customer service and the brand and not people at the store in Seabrook New Hampshire.It started off with my kids bunk bed and the top rails not being attached. Seriously! My kids were able to pull up the top rails and say...
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1 comment
Anonymous
#1551972

The name of the store is Bob’s DISCOUNT Furniture and you have to remember some of the meanings of the word, discount: disregard, pay no attention to, take no notice of, take no account of, dismiss, ignore, overlook, disbelieve, reject. The name of the store doesn’t just mean “cheap”, it also means they don’t care about your problems or concerns once they make the sale.

Also, a decision to purchase products based on “funny, quirky commercials” will get you nothing but headaches. Those commercials are annoying and unprofessional, yet people keep falling for these junky stores with junky quality.

Review
#1209805 Review #1209805 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Split Queen size foundation | Bobs Discount Furniture

It's made of cardboard & 1/4" balsam wood ABSOLUTE GARBAGE A 5 year old could have done better Bed frame also garbage & so is mattress
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Review
#1099261 Review #1099261 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
1.0
Details
I called to get a bunk bed fixed that my sat on and it broke in half.They gave me the run around. We don't cover that call guardian so I did and they don't cover it so I had to call bobs back and demand they come out and fix it. 2 hours later I finally got a date. I...
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Review
#1038741 Review #1038741 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
1.5
Details
I bought a mattress they replaced it 4 times within 3 months and again the bed has 2 inch indents and they won't refund my money they say I have to buy something else the bed was deemed a manufactur defect they call me to tell come pick a bed this was the best bed in...
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2 comments
Anonymous
#1382868

Class action... I am in, legin1@ptd.net

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Review
#1010941 Review #1010941 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Cons
  • Not being able to get a refund
Reason of review
Damaged or defective

Bobs Discount Furniture Bed Review

I will never shop here again... I bought a bed within a month it broke 2 times instead of giving me a refund they give me credit. Why the *** would i want to get something else from this *** company.... I was told they dont give refunds on beds... Only certain items... If u ever decide to shop here i would think again because. They suck.....
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Review
#981103 Review #981103 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
2.5
Details
Hi, my name is Nitin Sharma and I have purchased Queen size storage bed (costed $500)from Bob`s furniture in Jan 2016. Since Jan i am having severe back pain so I thought its because of Mattress so I upgraded my mattress to firm one and it costed me $1200. I was...
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Review
#973192 Review #973192 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Damaged or defective
My husband and I bought a bed frame from Bobs about 2 years ago.A week after we bought it, we had to take the mattress off just to fix the screws because it wasn't put together correctly. A few months ago my husband sits on the edge of the bed to get dressed and we...
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1 comment
Anonymous
#1244948

I TOTALLY AGREE - I WILL NEVER NEVER NEVER AGAIN BUY FURNITURE IN THIS *** STORE. THE GOOF PROOF POLICY IS A JOKE, CUSTOMER SERVICE IS HORRIBLE AND THE FURNITURE IS NOT MADE WELL......STAY AWAY FROM THIS STORE!!!!!!!!!!!!

Review
#925829 Review #925829 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Cons
  • Poor workmanship
  • No compansation
  • Damaged product
Reason of review
Bad quality
Loss
$800
Preferred solution
Full refund
Tags
  • no compensation
  • Hidden Policies