1.0
Details
I purchased a bed from them first.Added good proof plus coverage. 2 years later the legs broke on the bed. I called in February. It is now August and my bed is still not fixed. On hold with them now. I also bought my living room furniture. Good proof plus bought on...
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1 comment
Anonymous
#1246967

I bought a couch from them 3 years ago, along with purchasing the goof proof plan. A cushion broke in June, one of the springs was coming threw.

So I called, They told me October, when I called in October they told me November. Here we are in November and they told me 7-10 business days. That was all I had to hear, I went crazy on the phone. After being on hold for a while, I am getting full credit for the couch and I can get any new couch I want.

I rather my money back, cause to me their furniture sucks. But I'm getting a new couch.

Their customer services is excellent to me. Just really disappointed in their furniture and how long it takes to receive something once it brakes.

Review
#901029 Review #901029 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
1.1
Details
We bought a bed and can not return the horrible thing after only having it two days, it's uncomfortable and it stinks, literally.The old mattress it replaced was way more comfortable. The sales person lied and said we could return it wishing 30 days if we didn't like...
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1 comment
Anonymous
#1212926

Its because they make you try it out for the full 30 days and then you can refund between days 30 and 60. Listen to them explain next time.

Review
#900722 Review #900722 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality
Loss
$2800
Preferred solution
Full refund
2.0
Details
I've purchased a number of furniture items from Bobs in the past, and for the most part have been pleased with the quality. However, the customer service has been poor. Recently I called as I needed a part for a set of bunk beds I had purchased in 2013. The slats...
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Review
#816284 Review #816284 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Poor customer service
1.0
Details
Horrible place to buy mattresses and box spring, bought an adjustable bed 8/2015 and now 6 months later, adjustable base is full of bed bugs where base and wood meet, called Bob's to inform them and they stated that everything gets sprayed down for bugs and they have...
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1 comment
Anonymous
#1131566

I was thinking of buying a bedroom set from this company. I'm not going to buy anything from Bobs

Review
#811013 Review #811013 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Bobs Discount Furniture - Bed Review from Pittsburgh, Pennsylvania

Will never purchase furniture from bobs again. I ordered bedroom furniture early January and it was to be delivered a week later. We waited all day and when they came all the furniture was damaged except for the bed. They resecduled for February 9th and after waiting all day we received a call that they would not be coming till march 5th! Then a week later they changed the date to March 8th! It is now 8:30pm and I have still yet to receive my furniture
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Review
#805787 Review #805787 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Problem with delivery
1.0
Details
I ordered a sofa and bed set online. They proceeded to called me and say the sofa was at an out of state location and would have to be brought to the store nearest to me which would take up to 2 weeks. When it arrived, they called and set up a delivery date. This would...
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Review
#799272 Review #799272 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Problem with delivery
1.0
Details
I have had a bad experience with Bob and their goof proof plan which seems to be useless. I have contacted 3 attorneys about starting a class action suit against Bobs. If anyone is interested in joining such a suit- no cost to you the lawyer files and you can be part...
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114 comments
Zoran
#1782593

Is there anyone that has filed a class action lawsuit against Bobs Discount Furniture and their "Goof Plan"? I need help....

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Review
#780310 Review #780310 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Cons
  • Goof proof that was not made good on
Reason of review
Warranty issue
I have a bunk bed from Bobs. They sold me a goof proof plan since the beds are for my 9 year old. When i move to my new home i call and ask if i still covered even if a move. They said yes. In my new home few days after i move in i was putting some blankets in one of...
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Review
#753788 Review #753788 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality

Bobs Discount Furniture Bed Review

4.0
Details
ordered the perfection twin bed that was in the specs that has 6.75 height got the delivery yesterday December 10th and the mattress is not 6.75 lets say 4 inches. if that is not false advertisement I don't know what to say
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Review
#749318 Review #749318 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Not as described/ advertised
1.3
Details
Was looking at Bob's furniture for a bed and a couch for my new apartment. I didn't want something cheap and flimsy and uncomfortable, so I tried a lot of different pieces. The couch was a sectional with ottoman, and seemed very sturdy and initially comfortable. ...
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Review
#746671 Review #746671 is a subjective opinion of poster.
Product
Bobs Discount Furniture Bed
Reason of review
Bad quality