I called to get a bunk bed fixed that my sat on and it broke in half. They gave me the run around.
We don't cover that call guardian so I did and they don't cover it so I had to call bobs back and demand they come out and fix it. 2 hours later I finally got a date. I also put in a request to fix the couch and trundle back in January. It is now going on march and I'm still waiting on the parts to come.
They won't be sent out until the end of June. I will never deal with this company again and I suggest anyone reading this to run the other way.
The furniture it cheap and falls apart quickly. When you call they act like they don't care.
Product or Service Mentioned: Bobs Discount Furniture Bed.
Reason of review: Bad quality.