Bobs furniture is a complete joke. Bought a bobopedic bed from them 5 years ago with a "15 year" warranty.
My husband is sleeping in a huge hole on his side of the bed. A service tech came out and placed a 1# board across his side of the bed to "measure the indentation". Please tell me how a 1# board is comparable to a 265# man laying on the bed???? I truly do not understand their rationalization how we do not qualify for a new bed.
The hole is clearly visible and the tech laid in it! But because of their archaic ways of "measuring" the hole isnt deep enough. I am beyond dissapointed in Bob's and their lack of customer service.
I will never purchase another thing from them. Future buyers BEWARE!
Product or Service Mentioned: Bobs Discount Furniture Bed.
Reason of review: Warranty issue.